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Problem battery mac book air , I bought 08/2013

Hi I have a mac book air , I bought last august 2013, but my battery es empty, never recharge said 0, always, What Thing I must do?

Posted on Jul 14, 2014 8:48 AM

Reply
1 reply

Jul 14, 2014 8:59 AM in response to marcelafrombuenos aires

1. Reset SMC. http://support.apple.com/kb/HT3964


Choose the appropriate method.

"Resetting SMC on portables with a battery you should not remove on your own".


2. Check the condition of the battery.


Click  in the menu bar.

About This Mac > More Info.. > System Report > Hardware > Power > Battery Information

3. A new Mac is in warranty for 1 year from the date of purchase.

Contact Apple.

Genius Bar reservation


http://www.apple.com/retail/geniusbar/

Problem battery mac book air , I bought 08/2013

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