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iTunes 11.3 Syncing problems

Ever since iTunes 11.3 was released I haven't been able to sync my iPhone 5s. The sync goes through steps 1 to 5 and then when it reaches step 6 it conceals the sync. I have restarted my 2013 iMac and my iPhone and still no success. I see where people with Windows installed are having similar issues, but no Windows here. Anybody have similar issues or a solution? Or do we have to wait for iTunes 11.3.1?


Thanks!


Lance

Posted on Jul 14, 2014 10:51 AM

Reply
15 replies

Jul 14, 2014 11:45 AM in response to Lansylator1

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Jul 14, 2014 12:20 PM in response to Linc Davis

7/14/14 12:17:24.162 PM iTunes[296]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:50

7/14/14 12:17:24.166 PM iTunes[296]: tid:1ad0b - unable to query device capabilities

7/14/14 12:17:24.628 PM com.apple.usbmuxd[58]: _SendAttachNotification Device ac:fd:ec:3f:31:99@fe80::aefd:ecff:fe3f:3199._apple-mobdev2._tcp.local. has already appeared on interface 4. Suppressing duplicate attach notification.

7/14/14 12:17:27.163 PM com.apple.usbmuxd[58]: MuxTCPInputSCE received RST for 0x32-014aea9cf3f3f6f97aa042059e5f4aa054484434@0x14500000:50307->0x10021f860-MDC rashReportTool/NULL:45312: sendMuxSegment connection was closed

7/14/14 12:17:27.279 PM MDCrashReportTool[674]: 674:3674112|CrashReportCopierAFC.m:-[CrashReportCopierAFC copyAndProcessRemotePath:usingConnection:]| ERROR: Could not remove remote path at ./DiagnosticLogs/security.log.20140714T161225Z

7/14/14 12:17:54.699 PM usbmuxd[58]: AMDeviceConnect (thread 0x100581000): Could not connect to lockdown port (62078) on device 51 - 014aea9cf3f3f6f97aa042059e5f4aa054484434: 0xe8000084.

7/14/14 12:17:54.699 PM usbmuxd[58]: _AMDevicePreflightWorker (thread 0x100581000): Pair worker could not connect to lockdownd on device 51: 0xe8000084.

7/14/14 12:17:54.699 PM com.apple.usbmuxd[58]: HandleDeviceAttachHelperCallback preflighting failed for WiFi device 0x33-fe80::102c:1ff4:deb:b0aa:0: 0xe8000084. Ignoring device.


Thanks! Hope this helps...

Jul 14, 2014 12:40 PM in response to Lansylator1

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Jul 14, 2014 3:18 PM in response to Linc Davis

7/14/14 3:14:21.399 PM com.apple.MediaLibraryService[290]: unhandled sortKeyPath: basicProperties.ColorLabel for album: <AP2012_RKAlbum: 0x7f8a9eb27c60 > modelId = 4, uuid = 'allPhotosAlbum' name='allPhotosAlbum', displayName='Photos'

7/14/14 3:14:45.246 PM iTunes[281]: Entered:_AMMuxedDeviceDisconnected, mux-device:1

7/14/14 3:14:45.247 PM iTunes[281]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:1

7/14/14 3:14:45.247 PM iTunes[281]: tid:2503 - Mux ID not found in mapping dictionary

7/14/14 3:14:45.247 PM iTunes[281]: tid:2503 - Can't handle disconnect with invalid ecid

7/14/14 3:14:51.975 PM mdworker[308]: sandbox cache error 3850

7/14/14 3:15:04.108 PM iTunes[281]: Entered:_AMMuxedDeviceDisconnected, mux-device:2

7/14/14 3:15:04.108 PM iTunes[281]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:2

7/14/14 3:15:04.108 PM iTunes[281]: tid:f807 - Mux ID not found in mapping dictionary

7/14/14 3:15:04.108 PM iTunes[281]: tid:f807 - Can't handle disconnect with invalid ecid


I did as you described above and still the same syncing issue

Jul 14, 2014 4:59 PM in response to Lansylator1

Back up all data.

Triple-click anywhere in the line below on this page to select it:

~/Library/Containers/com.apple.MediaLibraryService

Right-click or control-click the line and select

Services Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Jul 14, 2014 6:23 PM in response to Linc Davis

Thanks for taking the time with this! I was bale to get one 'good' sync after following your instructions. The cancel sync is happening when it gets to the point where it is suppose to transfer my music files to the iPhone. Just doesn't want to transfer the music. Heres the latest console report from the latest sync attempt.


7/14/14 6:17:01.274 PM iTunes[281]: Entered:_AMMuxedDeviceDisconnected, mux-device:37

7/14/14 6:17:01.274 PM iTunes[281]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:37

7/14/14 6:17:01.274 PM iTunes[281]: tid:22c7f - Mux ID not found in mapping dictionary

7/14/14 6:17:01.274 PM iTunes[281]: tid:22c7f - Can't handle disconnect with invalid ecid

7/14/14 6:17:25.386 PM iTunes[281]: clip: empty path.

7/14/14 6:17:29.730 PM com.apple.usbmuxd[49]: MuxTCPInputSCE received RST for 0x22-014aea9cf3f3f6f97aa042059e5f4aa054484434@0x14500000:52657->0x103c1bab0-MDC rashReportTool/NULL:35842: sendMuxSegment connection was closed

7/14/14 6:17:29.866 PM MDCrashReportTool[734]: 734:66273280|CrashReportCopierAFC.m:-[CrashReportCopierAFC copyAndProcessRemotePath:usingConnection:]| ERROR: Could not remove remote path at ./DiagnosticLogs/security.log.20140715T004400Z

Jul 14, 2014 7:06 PM in response to Linc Davis

7/14/14 9:59:58.119 PM iTunes[292]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:5

7/14/14 9:59:58.155 PM iTunes[292]: tid:14b17 - unable to query device capabilities

7/14/14 10:00:03.000 PM kernel[0]: USBF: 7488. 22 AppleUSBEHCI::Found a transaction which hasn't moved in 5000 milliseconds on bus 0xfa, timing out! (Addr: 5, EP: 2)

7/14/14 10:00:27.441 PM AppleMobileBackup[1203]: WARNING: Backing up 894b18ee74aaeaf860880ee566a033f4bf4110ce

Jul 14, 2014 7:46 PM in response to Lansylator1

Hi, if you dont mind, could you troubleshoot my issue as well?


As soon as I plug my iphone 5s into my macbook, itunes freezes and i have to force close it.


7/14/14 10:35:25.108 PM SyncServer[814]: [0x7f8bea4082f0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 120111824896 bytes free in anniekim.

7/14/14 10:35:25.111 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[814]) Exited with code: 1

7/14/14 10:35:25.643 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:35:25.643 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:35:25.741 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:35:25.795 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds

7/14/14 10:35:34.921 PM SyncServer[815]: [0x7fb481d014b0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 119972921344 bytes free in anniekim.

7/14/14 10:35:34.924 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[815]) Exited with code: 1

7/14/14 10:35:35.804 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:35:35.804 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:35:35.905 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:35:35.956 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds

7/14/14 10:35:45.033 PM SyncServer[817]: [0x7ff2185069d0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 119820075008 bytes free in anniekim.

7/14/14 10:35:45.036 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[817]) Exited with code: 1

7/14/14 10:35:45.963 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:35:45.963 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:35:46.064 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:35:46.116 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds

7/14/14 10:35:55.750 PM SyncServer[818]: [0x7faa73d02d30] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 119685431296 bytes free in anniekim.

7/14/14 10:35:55.756 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[818]) Exited with code: 1

7/14/14 10:35:56.184 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:35:56.185 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:35:56.224 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:35:56.337 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds

7/14/14 10:35:57.270 PM iTunes[615]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:8

7/14/14 10:35:57.287 PM iTunes[615]: tid:1957b - unable to query device capabilities

7/14/14 10:36:05.713 PM SyncServer[822]: [0x7fc09a5062e0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 119569461248 bytes free in anniekim.

7/14/14 10:36:05.715 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[822]) Exited with code: 1

7/14/14 10:36:06.346 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:06.346 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:06.384 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:06.499 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds

7/14/14 10:36:07.042 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:16.996 PM SyncServer[825]: [0x7f8ceb503190] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 119431360512 bytes free in anniekim.

7/14/14 10:36:17.002 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[825]) Exited with code: 1

7/14/14 10:36:17.350 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:17.503 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 8 seconds

7/14/14 10:36:17.757 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:17.757 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:17.796 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:25.992 PM SyncServer[826]: [0x7fee1340bf50] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 119293140992 bytes free in anniekim.

7/14/14 10:36:25.995 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[826]) Exited with code: 1

7/14/14 10:36:26.259 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:26.412 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds

7/14/14 10:36:26.666 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:26.667 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:26.706 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:34.258 PM com.apple.SecurityServer[14]: Session 100030 created

7/14/14 10:36:37.571 PM SyncServer[827]: [0x7fc232d02db0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 119147876352 bytes free in anniekim.

7/14/14 10:36:37.573 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[827]) Exited with code: 1

7/14/14 10:36:37.668 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:37.823 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds

7/14/14 10:36:38.079 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:38.080 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:38.120 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:47.262 PM SyncServer[828]: [0x7fb818c072c0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 118988492800 bytes free in anniekim.

7/14/14 10:36:47.265 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[828]) Exited with code: 1

7/14/14 10:36:47.830 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:47.982 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds

7/14/14 10:36:48.531 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:48.532 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:48.532 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:57.131 PM SyncServer[832]: [0x7fb258c065a0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 118879580160 bytes free in anniekim.

7/14/14 10:36:57.138 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[832]) Exited with code: 1

7/14/14 10:36:57.461 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:57.461 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:57.462 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:36:57.613 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds

7/14/14 10:36:57.988 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:08.144 PM SyncServer[833]: [0x7f8418c08280] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 118783201280 bytes free in anniekim.

7/14/14 10:37:08.146 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[833]) Exited with code: 1

7/14/14 10:37:08.147 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:08.298 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds

7/14/14 10:37:08.872 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:08.872 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:08.878 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:20.120 PM SyncServer[834]: [0x7fe44240bd30] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 118735646720 bytes free in anniekim.

7/14/14 10:37:20.123 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[834]) Exited with code: 1

7/14/14 10:37:20.320 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:20.321 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:20.321 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:20.474 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 8 seconds

7/14/14 10:37:20.817 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:28.773 PM SyncServer[838]: [0x7febd1d06720] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 118675726336 bytes free in anniekim.

7/14/14 10:37:28.775 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[838]) Exited with code: 1

7/14/14 10:37:29.240 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:29.241 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:29.241 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:29.399 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds

7/14/14 10:37:29.734 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:40.383 PM SyncServer[840]: [0x7fcfb3c08970] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 118587797504 bytes free in anniekim.

7/14/14 10:37:40.390 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[840]) Exited with code: 1

7/14/14 10:37:40.661 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:40.661 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:40.661 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:40.813 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds

7/14/14 10:37:41.148 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:49.891 PM SyncServer[841]: [0x7faaa9c05600] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 118550892544 bytes free in anniekim.

7/14/14 10:37:49.896 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[841]) Exited with code: 1

7/14/14 10:37:50.063 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:50.215 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds

7/14/14 10:37:50.822 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:50.822 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:37:50.823 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:00.387 PM SyncServer[843]: [0x7f8880406750] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 118457917440 bytes free in anniekim.

7/14/14 10:38:00.389 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[843]) Exited with code: 1

7/14/14 10:38:00.982 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:00.983 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:01.135 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds

7/14/14 10:38:01.381 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:01.604 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:12.061 PM SyncServer[844]: [0x7fe80940bda0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 118381912064 bytes free in anniekim.

7/14/14 10:38:12.064 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[844]) Exited with code: 1

7/14/14 10:38:12.398 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:12.398 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:12.551 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds

7/14/14 10:38:12.792 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:13.021 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:13.768 PM iTunes[615]: Entered:_AMMuxedDeviceDisconnected, mux-device:8

7/14/14 10:38:13.768 PM iTunes[615]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:8

7/14/14 10:38:13.768 PM iTunes[615]: tid:14c3 - BootedOS mode device disconnected

7/14/14 10:38:22.914 PM SyncServer[845]: [0x7fa478d01a30] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 118329421824 bytes free in anniekim.

7/14/14 10:38:22.923 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[845]) Exited with code: 1

7/14/14 10:38:22.953 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:23.105 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds

7/14/14 10:38:23.208 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:23.814 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:23.814 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:34.131 PM SyncServer[849]: [0x7faa7b5069d0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 118279585792 bytes free in anniekim.

7/14/14 10:38:34.178 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[849]) Exited with code: 1

7/14/14 10:38:34.370 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:34.521 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 8 seconds

7/14/14 10:38:34.621 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:35.228 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:35.229 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:43.265 PM SyncServer[850]: [0x7ff523d0b5a0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 118222450688 bytes free in anniekim.

7/14/14 10:38:43.268 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[850]) Exited with code: 1

7/14/14 10:38:43.283 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:43.435 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds

7/14/14 10:38:43.532 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:44.137 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:44.138 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:44.917 PM Microsoft Word[831]: OTAtomicAdd32 is deprecated and will be removed soon. Please stop using it.

7/14/14 10:38:53.573 PM SyncServer[851]: [0x7fcb1040a970] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 118169546752 bytes free in anniekim.

7/14/14 10:38:53.576 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[851]) Exited with code: 1

7/14/14 10:38:53.694 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:53.847 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds

7/14/14 10:38:54.299 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:54.312 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:38:54.696 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:03.940 PM SyncServer[855]: [0x7fa0f3c0b860] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 118116175872 bytes free in anniekim.

7/14/14 10:39:03.943 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[855]) Exited with code: 1

7/14/14 10:39:04.567 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:04.567 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:04.721 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds

7/14/14 10:39:04.854 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:05.113 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:14.805 PM SyncServer[857]: [0x7fd1f8d069d0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 118048468992 bytes free in anniekim.

7/14/14 10:39:14.808 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[857]) Exited with code: 1

7/14/14 10:39:15.011 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:15.164 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds

7/14/14 10:39:15.272 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:15.982 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:15.982 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:20.359 PM Microsoft Word[831]: GetScaledBatteryInfo is unimplemented and will be removed soon. Please stop using it.

7/14/14 10:39:25.493 PM SyncServer[858]: [0x7fa008508220] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 117962227712 bytes free in anniekim.

7/14/14 10:39:25.498 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[858]) Exited with code: 1

7/14/14 10:39:26.154 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:26.155 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:26.307 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds

7/14/14 10:39:26.423 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:26.681 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:35.962 PM SyncServer[859]: [0x7f927ad0b5a0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 117867716608 bytes free in anniekim.

7/14/14 10:39:35.967 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[859]) Exited with code: 1

7/14/14 10:39:36.316 PM AppleMobileDeviceHelper[559]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:36.316 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:36.471 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds

7/14/14 10:39:36.582 PM AppleMobileDeviceHelper[502]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:36.840 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:45.594 PM SyncServer[861]: [0x7fa9b0c08780] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 117822390272 bytes free in anniekim.

7/14/14 10:39:45.597 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer[861]) Exited with code: 1

7/14/14 10:39:45.749 PM AppleMobileDeviceHelper[657]: [0x10020c6b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

7/14/14 10:39:45.902 PM com.apple.launchd.peruser.501[198]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds

7/14/14 10:39:46.477 PM AppleMobileDeviceHelper[598]: [0x10020c6d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

Jul 22, 2014 8:56 AM in response to Linc Davis

I've got a similar issue after updating itunes to 11.3 - itunes freezes (spinning beach ball) as soon as it tries syncing to my iphone 5. Anyone have any suggestion?


I tried:

- turning off automatic sync

- synching through wifi without USB

- synching through USB without wifi

- deleting all podcasts

- rebooting

- resetting sync services (OS X: Resetting Sync Services)

- and deleting the sync services folder


The console shows the same error message every 10 seconds [dates and addresses removed]:

[...] SyncServer[702]: [0x7fb...] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 57424822272 bytes free in Macintosh HD.

[...] com.apple.launchd.peruser.501: (com.apple.syncservices.SyncServer[702]) Exited with code: 1

[...] iCalExternalSync[338]: [0x7fd...] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

[...] AppleMobileDeviceHelper[449]: [0x100...] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

[...] com.apple.launchd.peruser.501: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds


Running OS X10.9.4 on Macbook Pro 2.53GHz Core2Duo, 8GB RAM, 64GB SSD (boot), 320GB HDD, both drives have ~20% capacity remaining.


Thanks in advance!

Sep 8, 2014 2:44 PM in response to Lansylator1

I am loosing faith in Apple. I have never seen so many ridiculous fixes having to be applied to achieve simple things. No normal customer wants to go in to terminal or mess about with plists. I remember when you plugged you iPhone/iPod into your computer clicked sync and guess what, it synced. SORT IT OUT APPLE!!!!!!!! So I have this iTunes problem, my boss had to turn his old computer in to Target drive mode to migrate his old stuff over to his new mac because it didn't recognise his thunderbolt cable that, other than usb, is now the ONLY way to transfer info (wifi isn't worth considering before some no-it-all points that out). Your products and software are fast becoming a joke.

Sep 13, 2014 12:13 PM in response to Linc Davis

I have the same issue. Here's my log text. What should I do next?


9/13/14 2:08:40.059 PM iTunes[413]: Failed to create replacement string

9/13/14 2:08:40.326 PM com.apple.SecurityServer[15]: Session 100021 created

9/13/14 2:09:18.326 PM iTunes[413]: _send_message (thread 0x107b24000): Could not securely send message size 406: SSL_ERROR_SYSCALL errno (Broken pipe).

9/13/14 2:09:18.327 PM iTunes[413]: AMDeviceStopSession (thread 0x107b24000): Could not stop session with device 4: kAMDSendMessageError

iTunes 11.3 Syncing problems

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