Q: iTunes Extras still not playable on Apple TV

Unfortunately Apple have change iTunes Extras.

Old movie purchases with downloadable Extras that played on Mac and could be played on AppleTV 1 (720p versions) are not supported.

So if you have downloaded extras in the past AppleTV cannot play them via Home Sharing.

I suspect however you are trying to play Extras via Purchased from teh Movies icon not Computers.

Some titles that had old Extras have equivalent Extras in the cloud (they cannot be downloaded to iTunes, only played from the cloud on computer or AppleTV).  Some titles that used to have Extras no longer have them, presumably as they have not yet migrated them to the new format.

Do check in Settings>General>About that your software update worked ok and you have current version (sounds as though it did or you wouldn;t get the message).

AC

this is the same for me.I have also tried to do a reset and my software is up to date.Still no joy.Avengers assemble are showing on the internet as having itunes extras on the Apple TV 3 (1080p) but I cannot get this.Any other suggestions or is there a bug ?

Avengers Assemble is a TV series right? Extras are only for HD Movie purchases.

"Where does it show on the internet that there should be iTunes extras on the Apple TV 3?"

http://support.apple.com/kb/HT6307

Keep in mind that you access them on Apple TV via the Movies tile not the Computer tile in the menu.

If you do a search of the internet,then people have put a list of films on there which will come with itunes extras ! I was using avengers assemble as an example and yes I meant the film in HD and not the tv series !

All my movies was purchased in HD and I can view itunes extras on my MacBook Air but the new update to the Apple TV 3 does not allow you to watch the extras as the update says it should.I think there maybe a bug in the system !

Can anyone confirm if they can watch itunes extras via there Apple TV 3 ?

Thanks.

Movie….in some countries anyway:

http://uk.marvel.com/avengers-assemble/

In the US, the movie named Marvel's Avenger's, comes with Extras. The same movie in the UK is called Avengers Assemble and does not comes with Extras.

It's supposed to have Extras in the UK too:

Not tested on AppleTV yet if these are 'new' extras.  Screenshot above does not mention AppleTV so maybe old style still.

The movie I downloaded a while back had downloadable extras though doubt I ever watched them.

Plasmakris wrote:

 

If you do a search of the internet,then people have put a list of films on there which will come with itunes extras ! I was using avengers assemble as an example and yes I meant the film in HD and not the tv series !

All my movies was purchased in HD and I can view itunes extras on my MacBook Air but the new update to the Apple TV 3 does not allow you to watch the extras as the update says it should.I think there maybe a bug in the system !

Can anyone confirm if they can watch itunes extras via there Apple TV 3 ?

Thanks.

Note that Extras are viewed on the AppleTV under Movies > Purchased, not Computer > Movies.

I'm just using the computer as an example that the film supports itunes extras.This is supposed to work on Apple TV under movies but it is not in the UK.

I can confirm that Avengers Assemble should have Extras according to UK iTunes (see below), but they are not appearing on my AppleTV in the UK, only the main movie.