Laptop freezes when moved or lifted

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Level 1

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Laptop freezes when moved or lifted

I just got this Macbook Pro in February of 2013 -- it is less than two years old, but it's already been so much trouble for me. Whenever I seem to lift my laptop or move it in any way, it freezes, showing bars all around my screen and I'm unable to do anything but hold the power button until it turns off. This freezing also occurs randomly, without the computer being lifted/moved, though it is rare.

I can't remember when it first happened, maybe 5 months ago. I took it to Geek Squad (since I don't have the Apple Care anymore) and they said they couldn't find anything wrong with the computer, after running a bunch of diagnostics on it. What could this possibly be and why can't the "professionals" find anything wrong with it? I've attached some photos to see if it helps any.

Posted on Jul 14, 2014 7:26 PM

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Answer 1

notcloudy

Level 4

1,252 points

Jul 14, 2014 7:37 PM in response to JEBextor

Are you on the internet at the time? Using Wireless?

Using Att Wireless on a dell laptop - the system would freeze and have to be rebooted if I moved the laptop in certain areas of home because the wireless signal was blocked. On that one easiest way to restore was to take the battery out.

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Answer 2

JEBextor Author

Level 1

0 points

Jul 14, 2014 10:25 PM in response to notcloudy

Yes, it's wireless, but when I say it freezes when the computer is moved, I don't just form room to room (though it does freeze up when I do that), I mean like it can be on my bed, and when I move to get off the bed, the bed shaking makes the computer freeze. It's literally that sensitive.

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Answer 3

Jul 14, 2014 11:31 PM in response to JEBextor

Well,

Your MacBook has this sensor that (I don't exactly remember so I could be wrong) stops the hard drive or a second, or pushes it upwards whenever motion is detected.

Either way, there is a sensor that sort of stops the use of a MacBook Pro or something in that regards.

I think that sensor is damaged and needs to get replaced or at least checked out.

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Answer 4

ella70

Level 1

9 points

Jul 15, 2014 12:54 AM in response to JEBextor

MAybe your RAM is loose.

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Answer 5

OGELTHORPE

Level 9

57,317 points

Jul 15, 2014 3:44 AM in response to JEBextor

Based on the symptoms you have described, I suspect that there is a faulty connection to the display or perhaps the display itself. To test, connect the MBP to a monitor. Move it and if the MBP shows the symptoms, and the monitor does not, then you have isolated the problem.

Ciao.

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Answer 6

NGSTJI

Level 1

0 points

Dec 20, 2014 12:20 PM in response to JEBextor

Hi. I'm experiencing the exact same issue with my late 2012 Macbook Pro — same freezing, same weird bars and flickering screen. Also, if I put it to sleep and then in my bag to go to a meeting etc., often, when I pull it out later it won't wake up, the fan is working away like crazy, and its blisteringly hot. A couple of times I have had an intermittent beeping accompanied by the power light flashing three times, followed by a pause. I looked on line, and the consensus seemed to be that it was a RAM issue. Did you ever find out what the problem was with yours?

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