5s not working after replacing batetry

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Level 1

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5s not working after replacing batetry

Hi I wonder if anybody could offer any advice.

The battery in my 5s stopped working(not holding a charge for more than a few hours). Having replaced iPhone components plenty of times in the past I decided to just change the battery myself but things haven't gone smoothly(I know it was in warranty :/ ).

Since the new battery has been installed, I can get the phone started by plugging in the power cable.

The phone is completely usable. The screen turns on and works, the home button works, I can make and receive calls, the mic and internal speaker work, and the wifi/4g connects/gets a signal, headphones work..

The power button isn't working at all. The bottom speaker doesn't work and and biometric scanner doesn't work, although the home button does work.

Can anybody tell me if these components are related to a single ribbon cable? Or is there anything they have in common? I didn't remove anything other than the battery and screen when installing the battery so I can't understand how these components are affected.

I'd appreciate any help offered.

Regards,

Ciaran

Posted on Jul 15, 2014 4:29 AM

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Answer 1

FelipeV

Level 6

10,636 points

Jul 15, 2014 5:34 AM in response to Ciaranire

Looks like you damaged the phone. As the iPhone is not user serviceable, you probably will not get an answer to your query on an Apple hosted forum, and if you do it will most likely get deleted by the hosts. Search elsewhere on the web.

Now, what led you to try and repair an in warranty iPhone yourself? You have forfeited all in and out of warranty service on that unit. Good luck.

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Answer 2

Ciaranire Author

Level 1

0 points

Jul 15, 2014 5:49 AM in response to FelipeV

Yeah I know the phone is damaged(or a cable loose), my query is does anybody body know what damaged or loose.

I fix, build and maintain Macs, Pcs, phones, printers etc for a living. I'm pretty comfortable doing it. I've repaired plenty of iPhone screens and other components in the past and couldn't see how replacing another battery would be an issue as it's the most basic replacement in the phone.

What's confusing me is I didn't touch, loosen or expose any of those components, so I can't see why they've been affected. I just want to know are they related, on the same ribbon or circuit that the three of them are affected.

I don't like to be the guy that bites the hand that feeds on forums, but your post if unhelpful and useless and looking at your other posts, that's what you do. Thanks Captain Hindsight

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Answer 3

Csound1

Level 9

59,973 points

Jul 15, 2014 5:57 AM in response to Ciaranire

Ciaranire wrote:

Yeah I know the phone is damaged(or a cable loose), my query is does anybody body know what damaged or loose.

It's not possible for us to know what you did to the phone, but whatever it was the phone is now damaged and you have no recourse to Apple for service any more.

Did you use an real Apple battery, or some other manufacturers?

Find a 3rd party repair place and have them look at it.

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Answer 4

Ciaranire Author

Level 1

0 points

Jul 15, 2014 6:17 AM in response to Csound1

Leaving my broken iPhone aside.....

Does anybody know if the power button, biometric scanner and speaker on the same ribbon....?

I have a friend who works for Apple and he's going to ask a technician for me. I'll post the answer if I hear anything back in case it's of any use to somebody else....

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Answer 5

FelipeV

Level 6

10,636 points

Jul 15, 2014 6:21 AM in response to Ciaranire

I don't like to be the guy that bites the hand that feeds on forums, but your post if unhelpful and useless and looking at your other posts, that's what you do. Thanks Captain Hindsight

When push comes to shove, I guess 4490 points as of today, don't really mean much. Who have you helped today?

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Answer 6

Csound1

Level 9

59,973 points

Jul 15, 2014 6:39 AM in response to Ciaranire

As there is nothing left to lose why not open it up again and look?

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Answer 7

Ciaranire Author

Level 1

0 points

Jul 15, 2014 6:42 AM in response to FelipeV

I'm not going to go off topic and get the thread closed as it ultimately it may help other people if I get an answer....

Read your first reply. You didn't address my question and then gave some condescending drivel. I'm not getting into an argument on an online forum. I probably shouldn't have replied how I did, but your response wasn't helpful either.

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Answer 8

Ciaranire Author

Level 1

0 points

Jul 15, 2014 6:47 AM in response to Csound1

I have done. I've loosened every ribbon cable immediately under the screen and put them back in place in case one had loosened when I opened it the first time.

I'm reluctant to go any further until I know the issue as for now I know only the screen, battery and home button have been disconnected. If I open it further then I'm widening what could be causing the issue and making troubleshooting more difficult.

I suspect the large ribbon cable that runs through the phone may have taken a nick, but I'll wait until it can be confirmed that these are related issues.

Thanks Csound1

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Answer 9

Csound1

Level 9

59,973 points

Jul 15, 2014 6:51 AM in response to Ciaranire

Ciaranire wrote:

Read your first reply. You didn't address my question and then gave some condescending drivel.

Condescending drivel?

Coming from one who ignoring the fact that Apple would have done this work under warranty instead makes the decision to do it himself, breaks the phone then turns to us for help?

Good luck and goodbye.

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Answer 10

Jul 15, 2014 2:49 PM in response to Ciaranire

Providing advice regarding user-servicing violates the terms of this forum. There are many other forums that can help, just not this one.

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Answer 11

raymond73

Level 4

1,843 points

Jul 15, 2014 3:33 PM in response to Ciaranire

I'm reluctant to go any further until I know the issue

Yet you stated:

I fix, build and maintain Macs, Pcs, phones, printers etc for a living. I'm pretty comfortable doing it. I've repaired plenty of iPhone screens and other components in the past and couldn't see how replacing another battery would be an issue as it's the most basic replacement in the phone.

Seems like your skills are not quite as good as you thought.

You have damaged your phone. Could be a cut cable, bad connector, cut trace on the board. Your phone is not going to work. You could have gotten a replacement from Apple for $269.00. But since you decided to exercise your skills on your device you have rendered any such opportunity for such replacement completely void.

You have a brick. You bricked it. You will have to pay full price to get a new device. Apple will have nothing further to do with the device.

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Answer 12

Jul 15, 2014 3:46 PM in response to Csound1

For the record, only a premature dead battery is covered under Apple's Warranty, but if you go throughout the natural life of the battery under warranty, Apple will still charge you for the replacement battery.

https://www.apple.com/batteries/

http://www.apple.com/batteries/iphone.html

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Answer 13

FelipeV

Level 6

10,636 points

Jul 15, 2014 4:07 PM in response to Ciaranire

So I log back in here and see your answer:

Ciaranire wrote:

Read your first reply. You didn't address my question and then gave some condescending drivel. I'm not getting into an argument on an online forum. I probably shouldn't have replied how I did, but your response wasn't helpful either.

Well, the "condescending drivel" as you call it, is a small dose of reality which your ego-driven self seems reluctant to accept. My original reply tried to nudge you to another place on the web as your question and any subsequent "solution" violates TOS of the forum which we all agreed too . Surprised the whole thread has not been excised by TPTB. And perhaps this post will as well.

And, by opening the iPhone you have not only voided the warranty, but have also forefited the right of recieving help with your "question" on this forum.

Now, do you get the picture?

Have a nice day.

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Answer 14

deggie

Level 10

167,177 points

Jul 15, 2014 6:32 PM in response to Ciaranire

I don't believe all of those switches are on one cable so you may have a logic board issue or as has already been said you may have a battery problem.

To get help with this go to http://www.ifixit.com and seek out their user forum. You will get better assistance.

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