0 Replies Latest reply: Jul 15, 2014 4:46 PM by shane1983
shane1983 Level 1 (0 points)

I'm having a issue with a MAC where at first boot up in the morning it freezes. I took the Mac to our office and could not get the same issue.  After reconnecting to our client site it freezes again but I did notice that Outlook open up at start-up and the could be the course as the network in the client office is not the best.


I have a feeling that network is slow that Outlook is trying to connect and freezes the machine. After force reboot it didn't happen again but seems to happen at first boot each morning, I have removed so Outlook does not open when Mac boots up.


The error message I get after I forced shutdown the machine.


Interval Since Last Panic Report:  12248598 sec

Panics Since Last Report:          9

Anonymous UUID:                    FA127A99-D7B8-4271-9995-F94267A4998C



Wed Jul 16 09:05:05 2014

panic(cpu 2 caller 0xffffff80002d1208): Kernel trap at 0xffffff800020c90c, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000800000001, CR3: 0x0000000000100000, CR4: 0x0000000000040660

RAX: 0x00000000ffffff80, RBX: 0x0000000800000001, RCX: 0x0000000000000001, RDX: 0xffffff80008a8fcc

RSP: 0xffffff80b0673b80, RBP: 0xffffff80b0673bd0, RSI: 0xffffff80b0d7ba3c, RDI: 0xffffff80a1e0f280

R8:  0xffffff80b0673c80, R9:  0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000000

R12: 0xffffff80b0673be0, R13: 0xffffff80a1e0f280, R14: 0x0000000000000000, R15: 0xffffff80b0d7ba3c

RFL: 0x0000000000010092, RIP: 0xffffff800020c90c, CS:  0x0000000000000008, SS:  0x0000000000000000

Error code: 0x0000000000000000



Backtrace (CPU 2), Frame : Return Address

0xffffff80b0673820 : 0xffffff8000204d15

0xffffff80b0673920 : 0xffffff80002d1208

0xffffff80b0673a70 :

Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 1.71f22

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380:

Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports

Serial ATA Device: ST3500418AS, 465.76 GB

Serial ATA Device: OPTIARC DVD RW AD-5690H

USB Device: FaceTime HD Camera (Built-in), 0x05ac  (Apple Inc.), 0x850b, 0xfa200000 / 3

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfa130000 / 5

USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0xfa132000 / 8

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0xfa111000 / 6

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000 / 4

USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfd110000 / 3-


Would anyone have any ideas what could be the cause?