hakanfromlondon

Q: Audio drop-out in FCPX with 1920x1080 & 2048x1240p @ 24p (codec Apple ProRes 4444 (Linear PCM))24p

Hi all...

 

I'm new to this forum.

 

Is there an audio issue (drop-outs) with FCPX (ver 10.1.2) for 1920x1080 24p, 1080p HD & 2048x1240 24p (2k) - note: films in FCPX are in codec Apple ProRes 4444, Linear PCM?

 

Very recently I've been working on a show reel and I have imported a file (short film) to snip out a section to add to the show reel. 

 

I set the project to the film's settings i.e.. "set based on first video clip"...(1920x1080 24p, 1080p HD).  When I play the film in FCPX the audio "hic-cups"..."dips to silence"..."drops-out" briefly (up to 0.5 secs in duration) and very frequently all the way through (approx 15 mins long film)...note: audio set is at stereo 48kHz. The audio monitors on the right hand side also show the dip taking place (if it's a long enough drop-out).

 

I also have a version of the film in 2048x1240 24p at 2k, again Stereo 48kHz...and this does the same audio "drop-out" all the way through.  I'm unsure what other formats will create this problem i.e. higher or lower aspect ratios than those above.

 

Is this a software and/or OS issue?  Or a hardware issue?  Or both!?

 

About This iMac details:

iMac 27 inch: OS X ver 10.9.4

Processor: 3.5 GHz Intel Core i7

Memory: 32 GB 1600 MHz DDR3

Graphics: NVIDIA GeForce GTX 780M 4096 MB

Fusion Drive 3.12 TB

 

Final Cut Pro X was bought & installed with this iMac back in Feb 2014

FCPX version: 10.1.2

 

Note also:  I used Compressor (ver 4.1.2) to convert the files (movies) above to Apple ProRes 422 HQ, Linear PCM and the issue disappeared - the audio and visuals played with no problems.  All films play with no issue when opened in QT player.  They are also fine when exporting from FCPX.  The issue only occurs (as far as I can tell) within FCPX when editing or playing the audio there.

 

Has anyone encountered this problem?

 

Kind Regards,

 

Hakan

Posted on Jul 16, 2014 11:09 AM

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Q: Audio drop-out in FCPX with 1920x1080 & 2048x1240p @ 24p (codec Apple ProRes 4444 (Linear PCM))24p

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  • by Luis Sequeira1,

    Luis Sequeira1 Luis Sequeira1 Jul 16, 2014 11:27 AM in response to hakanfromlondon
    Level 6 (11,948 points)
    Jul 16, 2014 11:27 AM in response to hakanfromlondon

    Like I said in the other thread, this looks like an issue with the hard drive not keeping up.

     

    The right solution is to use a fast USB3 or Thunderbolt drive.

     

    As a temporary measure, switching playback to "better performance" (this is done by clicking the little triangle at the top right of the viewer) will probably help.

     

    As we are talking about it, while the "Fusion Drive" is a great idea, it is likely not providing any help here, so if you were thinking that the drive should be fast for video, think again.

    The big video files are most likely in "hard drive part" of the fusion drive, and playback is not helped by the ssd. (In fact, this is as should be, otherwise these would be crowding out the multiple smaller files that need to be loaded time and again and whose placement in the ssd provides the most speed benefits).

  • by hakanfromlondon,

    hakanfromlondon hakanfromlondon Jul 17, 2014 9:56 AM in response to Luis Sequeira1
    Level 1 (0 points)
    Jul 17, 2014 9:56 AM in response to Luis Sequeira1

    Hi Luis,

     

    Thank you for that.

     

    Seems like you have a point about the "hardware" issue.  I'm unsure (new to it all) at what data rate my (er...wonderful) fusion drive provides FCPX for smooth playback - or where I can find that info on the iMac.  Playing back movies in the 422 HQ codec seems to have no issues (when I converted the movie from 4444 HQ). 

     

    But playing the full 4444 HQ, the picture is smooth, but the audio has these drop-outs - even with "best performance" option ticked. Interesting that the audio suffers, not the picture in FCPX - so not sure what's going on there. I also read - perhaps - that to play a smooth ProRes 4444 HQ movie in FCPX the data rate should be min of 500 Mbs (based upon About Apple ProRes) for HD movies and up (i.e. 2k).  ProRes 422 HQ needs a data rate of 220 Mbs - so that is my upper-limit to smooth video&audio playback with the current system I have, I guess.

     

    Does anyone recommend a fast USB3 or Thunderbolt drive (500Mbs+) where I am able to run 4444HQ movies with no issues to picture or sound (away from the fusion drive)?

     

    KR

     

    H.

  • by Luis Sequeira1,

    Luis Sequeira1 Luis Sequeira1 Jul 17, 2014 10:22 AM in response to hakanfromlondon
    Level 6 (11,948 points)
    Jul 17, 2014 10:22 AM in response to hakanfromlondon

    You can use BlackMagic Disk Speed Test to measure the throughput of a drive, but there is more than that at play.

    There are, as you found out, files that QT can play without trouble but FCP X struggles with. This has to do with the fact that one is doing a lot more than the other. It is very likely that BlackMagic DST will give a result that tops the 500Mbps for your system drive, but remember that the same drive is being solicited all the time, plus FCP X will need enough breathing room to render and display these large frames in real time, ie there data access time plus calculation  time plus display time, so that 30 frames per second appear immaculately on your screen, and audio is played to match.

    So if the disk thoughput matches or barely exceeds the data rate of the file doesn't mean that it can be played without stutter.

     

    That said, I agree that it is bit unusual that audio seems to suffer, but not video...

  • by hakanfromlondon,

    hakanfromlondon hakanfromlondon Jul 21, 2014 8:23 AM in response to Luis Sequeira1
    Level 1 (0 points)
    Jul 21, 2014 8:23 AM in response to Luis Sequeira1

    Thanx for that Luis.  I downloaded the BlackMagic Disk Speed, but does not really help unfortunately.  As you say, even with nothing happening on the screen - no active apps opened - the needles goes back-and-forth like a yo-yo (re. background system files being continually run).  I'll have to look into an external hard drive with high data speeds to test this issue...but not in a rush atm as I can simply use Compressor to 'down-grade' a 4444 file to 422 file and play with that. 

     

    Interesting that I have a separate .wave file of the audio (the whole short film)...when I remove the current audio file that has been causing me these issues (through 'detach audio' option in FCPX), and replace it with the .wave file...the issue does not happen!  Maybe this is the work around option for me for the moment.  (Note: I have not heard back from the "Provide FCPX Feedback" yet that I submitted a number of days ago).

     

    Food for thought hey.

     

    KR.

     

    H.

  • by hakanfromlondon,

    hakanfromlondon hakanfromlondon Jul 21, 2014 9:29 AM in response to hakanfromlondon
    Level 1 (0 points)
    Jul 21, 2014 9:29 AM in response to hakanfromlondon

    Hi...

     

    Just to throw a spanner in the works...I have just downloaded the beta version of LightWorks editing software...I imported the 2k file and the 1080 file - so full res on both files at the Apple PrpRes 4444 only - re. the two files that were causing me headaches on audio...I created a project (adjusting each to 2k and 1080 @ 24fps respectively) and drag/dropped the film into an edit timeline and played the files...

     

    ...there are no issues with audio or video in this app.  Plays smoothly.  I went back to FCPX and played the files there...issues with audio as before.

     

    So not sure what is going on here.

     

    KR

     

    H.

  • by mspade2112,

    mspade2112 mspade2112 Feb 19, 2015 1:27 PM in response to hakanfromlondon
    Level 1 (0 points)
    Feb 19, 2015 1:27 PM in response to hakanfromlondon

    Here it is 7 months after this original post and the issue is still occurring. I recently had the same issue with video and audio files that I merged using PluralEyes 3. The source file that PE creates plays fine but when I playback these files in FCPX the audio drops out. It is very intermittent. I find that pausing the playback and hitting play will bring the audio back but it still has the drop out. I also used MPEGStreamclip to encode my H.264 Canon files to a ProRes4444.

  • by GBicz,

    GBicz GBicz Feb 21, 2016 10:54 PM in response to hakanfromlondon
    Level 1 (0 points)
    Feb 21, 2016 10:54 PM in response to hakanfromlondon

    I had exactly the same problem and I was able to diagnose it down to an Izotope RX4 plugin I was using on my Macbook Pro.

    The weird thing is that if I render it on the iMac 27, it would do it fine with no dropouts, but it would only have dropouts on the MBP.  I'm still debugging but if I switch off the RX 4 Dialogue Denoiser, the gaps go away so now I'm just playing around with the settings (although I feel I shouldn't have to just to stop the dropouts from happening).

  • by holmesks,

    holmesks holmesks May 23, 2016 3:47 AM in response to GBicz
    Level 1 (4 points)
    May 23, 2016 3:47 AM in response to GBicz

    Yes I found that if the plugins were loaded but not opened then they stayed in demo mode hence the dropouts so by opening the plugins the demo message disappeared and they worked as expected. I use iLok authorization so I don't know if that has anything to do with it even though the ilok is inserted. Unfortunately that meant I had a dozen or more iZotope plugin windows covering the screen! I've flagged it with iZotope support so we'll see what they have to say for themselves.