swagfromnull

Q: How do I finally get rid of MacKeeper popups and other ads on OS X 10.8.4?

I've been looking through these forums for about 3 hours now and all I can find is "turn popup blocker on." and outdated 1st party software that doesn't even work on Mountain Lion. I am certain I am affected by malware, because now even safari doesn't work anymore. It doesn't load pages, it just freezes now. This all started after I created a rootkey account (from the Single User Mode terminal) and set up a new user because I forgot my old one and I have a macbook air with no cds.

 

The problem:

Every freaking page I visit, a stupid popup of either mackeeper or some other 3rd party crap pops up. My google searches are now affected and now showx zeobit and mackeeper as the first results ALWAYS. And to make matter even worse, Safari doesn't even work anymore! I can't do crap without it giving me the rainbow wheel of death.

 

Edit: I also tried running ClamXav on my account and the root user I created but it didn't find anything. Is there a way I could have it scan everything or like safari and chrome alone? Also some sites like omegle don't work everytime anymore. I just have to keep reloading.

MacBook Air, OS X Mountain Lion (10.8.4)

Posted on Jul 17, 2014 1:13 PM

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Q: How do I finally get rid of MacKeeper popups and other ads on OS X 10.8.4?

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  • Helpful answers

  • by Kappy,

    Kappy Kappy Jul 17, 2014 1:23 PM in response to swagfromnull
    Level 10 (271,860 points)
    Desktops
    Jul 17, 2014 1:23 PM in response to swagfromnull

    The Safe Mac » Adware Removal Guide

    How to Remove MacKeeper


    Helpful Links Regarding Malware Protection

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

    See these Apple articles:

     

      Mac OS X Snow Leopard and malware detection

      OS X Lion- Protect your Mac from malware

      OS X Mountain Lion- Protect your Mac from malware

      About file quarantine in OS X

     

    If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)

     

    From user Joe Bailey comes this equally useful advice:

     

    The facts are:

     

    1. There is no anti-malware software that can detect 100% of the malware out there.

    2. There is no anti-malware that can detect anything targeting the Mac because there

         is no Mac malware in the wild, and therefore, no "signatures" to detect.

    3. The very best way to prevent the most attacks is for you as the user to be aware that

         the most successful malware attacks rely on very sophisticated social engineering

         techniques preying on human avarice, ****, and fear.

    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on

        your computer is intended to entice you to install their malware thinking it is a

        protection against malware.

    5. Some of the anti-malware products on the market are worse than the malware

        from which they purport to protect you.

    6. Be cautious where you go on the internet.

    7. Only download anything from sites you know are safe.

    8. Avoid links you receive in email, always be suspicious even if you get something

        you think is from a friend, but you were not expecting.

    9. If there is any question in your mind, then assume it is malware.

  • by swagfromnull,

    swagfromnull swagfromnull Jul 17, 2014 1:28 PM in response to Kappy
    Level 1 (0 points)
    Jul 17, 2014 1:28 PM in response to Kappy

    See, I've tried ClamXav but it keeps coming up short and says it could't find anything

  • by Kurt Lang,

    Kurt Lang Kurt Lang Jul 17, 2014 1:47 PM in response to swagfromnull
    Level 8 (38,049 points)
    Mac OS X
    Jul 17, 2014 1:47 PM in response to swagfromnull

    While MacKeeper is about the worst of the worst in the category of "legitimate" software, it's not technically malware, so no AV software will detect it as such. Follow Kappy's first two links. More than anything, you've likely inadvertently installed adware.

     

    The first link has another link on that page to Thomas Reed's automated adware removal tool.

  • by MadMacs0,

    MadMacs0 MadMacs0 Jul 17, 2014 10:44 PM in response to swagfromnull
    Level 5 (4,801 points)
    Jul 17, 2014 10:44 PM in response to swagfromnull

    swagfromnull wrote:

     

    I also tried running ClamXav on my account and the root user I created but it didn't find anything.

    ClamXav and most other A-V scanners does not find adware since it's annoying but not malicious.

     

    Your best bet for getting rid of all currently known adware today is the Adware Removal Tool.