Unable to recover source video clips from Time Machine/Trash

I have an imac. It has the latest version of mavericks, time machine and Adobe Premiere Pro CS 5.5. By mistake, some source video clips (mpeg) where deleted from inside Premiere Pro. I tried recovering them from Trash / Time machine. But no luck. it is as though those files never existed on the computer. Please advice as to how those files could be recovered from the computer.

iMac, OS X Mavericks (10.9.4), Time Machine. Premiere Pro

Posted on Jul 17, 2014 10:09 PM

Reply
7 replies

Jul 18, 2014 8:19 AM in response to Linc Davis

I understand that Time machine may not back up trash, but, the files were lying in their original folder for the past 6 months. Those should have been backed up the time machine. I know that they were because there were 20 files in the original folder. Out those, 5 files got deleted. Time machines shows the 15 files, but not those 5. I tried going up to 6 months back in time machine, but no luck.

Jul 18, 2014 8:28 AM in response to Elijah Smith

If you're sure the files were not backed up, then you're in a recovery situation.


If the lost data is worth a lot to you, shut down the computer immediately and consult one of the well known data-recovery contractors such as "Drive Savers." Their services are very expensive. There are do-it-yourself solutions that cost much less, but are also less likely to work. I have no experience of data recovery and I can't be more specific.

Jul 18, 2014 2:14 PM in response to Linc Davis

I am sorry to confuse you. Here are the facts -


-- the files have been backed up for the past 6 months.

-- by accident, my 7 year old deleted some files while in premiere pro. He was on it for about 1 minute.

-- I shut down premiere pro and the computer. Premiere pro did seem to give me some trouble while shutting down. It seemed to have hung up. But, was able to shut down the computer.

-- I rebooted the computer, open premiere pro and my project. The system was not able to find the source files.

-- The files disappeared from Finder. Then I went to Time machine and still no files.


What do I want? I want to recover those files. I am scratching my head here, the files disappeared from the original folder, they are not in trash and there is no trace of them in time machine!

Jul 18, 2014 2:17 PM in response to Elijah Smith

Open the folder where the files used to be, then enter Time Machine. Scroll back to a snapshot taken before the files were deleted. If you don't see them, search for them by name in the search box. If they don't appear in the search, then, for whatever reason, they were not backed up. That's all I can tell you. In general, I always tell people that one backup is not enough to be safe.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to recover source video clips from Time Machine/Trash

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.