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Jul 18, 2014 8:16 AM in response to Bossmohrby Carolyn Samit,Hi ..
Try here > Portables: Adjusting the keyboard backlight
If nothing there helps, reset the SMC > Intel-based Macs: Resetting the System Management Controller (SMC)
If that doesn't help, take the Mac in for service. It's covered by the one year limited warranty.
If this is a new MB Air, you have 14 calendar days from the date you received the Mac to initiate a return as noted here.