FH19
Level 1 (0 points)

Q: iPhone 3gs needs constant restoration to work.

So I restore my iPhone 3gs ios 6.1.3 and it works for a little while then shuts off by itself. When I turn it on it goes to the apple logo and then shuts off. When I restore it again it starts to work for a little while then shuts off and has to be restored again. What's the problem and how do I fix it?

iPhone 3GS, iOS 6.1.6

Posted on Jul 18, 2014 11:22 AM

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FH19

Q: iPhone 3gs needs constant restoration to work.

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  • by joe_73,

    joe_73 Jul 20, 2014 8:15 AM in response to FH19
    Level 3 (700 points)
    Jul 20, 2014 8:15 AM in response to FH19

    Hi FH19,

     

    Welcome to the Apple Support Communities!

     

    I understand you are having an issue with your iPhone 3GS shutting down randomly. I know you have already done some good troubleshooting by restoring the iPhone, but I would suggest working through the attached article to try and isolate what may be going on.

     

    iPhone: Hardware troubleshooting

    http://support.apple.com/kb/TS2802

    Will not turn on, will not turn on unless connected to power, or unexpected power off

    1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    4. After at least 30 minutes, if:
      • The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
      • The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
      • Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
      • If the display turns on, go to step 4.
      • If the display remains black, go to next step.
    6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.

     

    Have a great day,

    Joe