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Helpful answers
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Jul 20, 2014 8:06 AM in response to mysticmelby Allen A,★HelpfulHello mysticmel,
It may help to delete the affected content, then redownload it from the iTunes Store.
http://support.apple.com/kb/HT5772
http://support.apple.com/kb/HT2519
Cheers,
Allen
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Jul 20, 2014 5:21 PM in response to mysticmelby mysticmel,Thank you, I now can not down load the album. The purchased sign will not let me down load. I deleted the item from my collection. Can I have the album reset?
Thanks again.
Mysticmel
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Jul 21, 2014 7:50 AM in response to mysticmelby Allen A,mysticmel,
The item must be downloaded via your purchase history rather than the store page wherein it appears, as detailed below.
iTunes Store
- Open iTunes and go to the iTunes Store.
- Click Purchased in the Quick Links section.
- Select the content type that you want to download (Music, Movies, TV Shows, Apps, or Books).
- Select Not in My Library to view purchased content that isn't on your computer.
- Find the item that you want to download. You can browse using the menu to the left. If you have more than 2,000 songs, you will see Recent Purchases instead of All Songs or Albums.

- Click the Download
icon next to the item you want to download.
If an item is already in your library, the Download icon won't appear.
http://support.apple.com/kb/HT2519
All my best,
Allen


