iPod Touch 5th Gen: No Wifi Connection

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iPod Touch 5th Gen: No Wifi Connection

Recently, there was a small update for the iPod touch, iPhone 4 and newer as most of you may know. It was just a bug fix, nothing more than just a few simple things Apple must have wanted to fix.

Just after this update, I noticed that my Wifi connection was REALLY bad, and then a day or two afterwards, my iPod would lose connection for a few minutes, connect again, and then lose the connection (It would repeat this all the time.)

Yesterday, I lost wifi completely. When I swipe up from the bottom of the screen where you can access flashlight, camera, calculator, airplane mode etc. I saw that the Wifi icon was a dark grey, and could not be tapped on and wouldn't respond. I know that it isn't my Wifi router, because I went to my friends house (they have fully functional wifi) and it was the same there. My computer could access wifi just fine, and my friend had wifi on her iPod 4.

What is happening?! I've tried everything (resetting my iPod, resetting the Network, turning my iPod all the way off, iTunes and everything is fully updated) and I can't seem to get it to work.

And when I reset my iPod, it froze and I had to reboot using my computer.

I can't even check to see if there is a new update (7.1.2?) because I dont have wifi!

Is this a common bug? Or is it just my iPod. My dad has the iPhone 5 and his is working fine.

HELP!

iPod touch, iOS 7.1.1, Im not sure if its 7.1.1 or 7.1.2

Posted on Jul 18, 2014 11:21 AM

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Answer 1

lllaass

Level 10

210,471 points

Jul 18, 2014 1:08 PM in response to SaraCattt

Try connecting to your computer and restoring the iPod. First from backup and if problem restore to factory settings/ new iPod.

If still problem with all networks , make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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Answer 2

SaraCattt Author

Level 1

0 points

Jul 18, 2014 1:13 PM in response to lllaass

I can't. After attempting it said that I needed to turn off "Find My iPod Touch."

And for that I needed INTERNET!

GAH! This is so annoying...

Thanks anyway, I might have to just make an appointment

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Answer 3

lllaass

Level 10

210,471 points

Jul 18, 2014 3:15 PM in response to SaraCattt

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Forgot passcode or device disabled

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

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