I can't access my personalized yahoo homepage using my first generation iPad

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Level 1

35 points

I can't access my personalized yahoo homepage using my first generation iPad

I made the mistake of clearing my cookies and data from my Safari browser (and rebooting my first generation iPad). When I try to log into my yahoo account (not for email, just for my homepage), it's as if the login page isn't responding. I can input my user name and password in the appropriate fields, but when I try to click the 'Sign In' button, nothing happens. No error message, just nothing. Anyone else having this problem, and is there a workaround?

Posted on Jul 18, 2014 1:32 PM

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Answer 1

CarlAVII

Community Specialist

Jul 20, 2014 6:38 AM in response to merenkov

Hello merenkov,

It may help to close Safari, then restart your device.

iOS: Understanding multitasking

http://support.apple.com/kb/HT4211

iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

http://support.apple.com/kb/HT1430

If the page continues to load incorrectly or fail to respond, the next step would be to restore your iPad.

iOS: Back up and restore your iOS device with iCloud or iTunes

http://support.apple.com/kb/HT1766

Cheers,

Allen

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Answer 2

merenkov Author

Level 1

35 points

Jul 25, 2014 10:21 AM in response to merenkov

I found a solution, at least for my iPad. At the bottom of the problem sign-in page, in very tiny letters, there's an option to switch to "Desktop Version". I did that, and was able to sign in. There's just a glitch in Yahoo's mobile sign-in page (that affects mobile devices with early versions of iOS).

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