jdl04

Q: I forgot my apple ID security questions

Hello everyone! I have forgot my apple ID security questions. I looked at apple support and they told me to sign into appleid.apple.com and go under password in security and there should be a blue option that says send or reset security questions or something like that. There is nothing there so i do not now how to reset my questions.

I hope you can help and thanks so much!

MacBook Pro, OS X Mavericks (10.9.3)

Posted on Jul 18, 2014 1:22 PM

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Q: I forgot my apple ID security questions

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  • by Kappy,

    Kappy Kappy Jul 18, 2014 1:24 PM in response to jdl04
    Level 10 (271,850 points)
    Desktops
    Jul 18, 2014 1:24 PM in response to jdl04

    Alternatives for Help Resetting Security Questions and/or Rescue Mail

     

         1. If you have a valid rescue email address, then use this procedure:

             Rescue email address and how to reset Apple ID security questions.

     

         2. Fill out and submit this form. Select the topic, Account Security. You must

             have a Rescue Email to use this option.

     

         3. This is the only option if you do not already have a valid Rescue Email.

             These are telephone numbers for contacting Apple Support in your country.

             Apple ID- Contacting Apple for help with Apple ID account security. Select

             the appropriate country and call. Ask to speak to the Account Security Team.

     

         4. Account security issues almost always require you to speak directly to an

             Apple representative to securely establish your identity as the account holder.

             You can set it up so that Apple calls you, either immediately or at a time

             convenient to you.

     

                1. Go to www.apple.com/support.

                2. Choose Contact Support and click Contact Us.

                3. Choose Other Apple ID Topics and choose the appropriate topic for

                    your issue.

                4. Follow the onscreen instructions.

     

             Note: If you have already forgotten your security questions, then you cannot

             set up a rescue email address in order to reset them. You must set up

             the rescue email address beforehand.

     

    Your Apple ID: Manage My Apple ID.

                            Apple ID- All about Apple ID security questions.