Level 2

483 points

This item is temporarily unavailable Mac error

After my macbook pro had become really slow the past days, I decided to reset the system, following the usual steps:

1. Press alt+power button

2. Choose Utilities --> erase Macintosh HD (or in my case, it was called macbook pro)

3. Reinstall the Mountain Lion OS X through internet.

However, after trying to install the OS X, and entering an apple id (my brother's, since his id worked - probably because he used his id when installing the OS X on this computer the first time), an error message pops up, saying:

"This item is temporarily unavailable. Please try again later"

I don't know what to do, since I have tried redoing these steps on multiple occasions this day, and with two different networks. Unfortunately, I don't have the original installation dvd:s, so I have to install the OS through internet (or if it is possible, by downloading the OS to an external hard drive, and then installing through that).

Anyways, my macbook pro is bought in the mid 2010's, maybe that information can help? I don't know what the last OS X update I used was...

[Re-Titled by Host]

MacBook Pro

Posted on Jul 18, 2014 3:20 PM

Top-ranking reply

beccaanne1992

Level 1

4 points

Posted on Dec 12, 2017 9:52 AM

Ahhh! I went in so many circles with this. I have a Mid 2011 Macbook Pro 13".

I couldn't access my Mac OS X Recovery when pressing Cmd + R or even Cmd + Shift + R, I could only access Internet Recovery Mode which was only letting me download Lion OS X. I couldn't download Lion OS X because I didn't have that OS associated with apple ID anymore, and I didn't have the original disk nor is there a physical disk being sold.

Per previous replies, I did end up buying the $20 digital version of Lion and applying the redemption code in the App Store while logged into the apple ID I would use in the Internet Recovery Mode. I did use my mac, but I'm sure you could you use the app on your iphone if you have that? But anyway, worked like a charm and now it's installing! I could cry with relief.

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207 replies

Dec 5, 2016 9:55 AM in response to andreas61

This happens because the OS version associated with your Apple ID is no longer available at the App Store.

You can restart your computer while pressing and holding option+cmnd+R

This will take you to a reinstall over internet, which will install the original OS shipped with your mac (Lion in my case), and will allow you to upgrade to a more recent version afterwards.

har_ind

Level 1

4 points

Dec 19, 2016 1:59 PM in response to Logisticaslstyles

Excellent this solution worked me.. saved lot of my time.. thanks much..

Dec 31, 2016 2:32 AM in response to Pcguyvancouver

That was a good tip

Thanks

Dec 31, 2016 9:58 AM in response to andreas61

I have a "work" Mac and a "personal" Mac.

I have a "developer" Apple ID for my "work" which I have never used or associated with my personal Mac.

I used "developer" Apple ID on my "personal" mac when attempting to Reinstall OS X and it worked fine.

My "personal" Mac has been down for three weeks and I tried almost everything else before this worked.

I hope it works for someone else too.

ranjeetv

Level 1

8 points

Jan 8, 2017 7:06 PM in response to Pcguyvancouver

Tried this, but Safari doesn't allow me to open the iCloud site - says that the Browser is outdated!!

ranjeetv

Level 1

8 points

Jan 8, 2017 7:08 PM in response to Alvaro Salgado

It always gives me the option to reinstall Mac OS X Lion and not the one with which it was delivered!

Feb 17, 2017 10:51 PM in response to CoolMike90

Ihaving problem intallinv mac os x Lion this is the massage the item is temporarily unavailable

MrMcK

Level 1

4 points

Mar 7, 2017 1:38 PM in response to Pcguyvancouver

Except for the part where that doesn't work. Because as soon as ou close safari to get back to install osX screen it still doesn't accociate your email with Apple.

Nvm.minh

Level 1

4 points

Mar 9, 2017 4:15 AM in response to andreas61

Vinchio

Level 1

4 points

Mar 20, 2017 2:48 PM in response to kellyfromlouisville

Absolute legend!! Thanks. This worked for me.

Mar 27, 2017 11:49 PM in response to Pcguyvancouver

I don't see the option that is suppose to say iCloud !! I understand this was a year ago but I think your on to something I'm having problems doing this plz help

Mar 30, 2017 11:51 PM in response to Pcguyvancouver

How do you find the iCloud button? Every time I try going to the iCloud sight it signs me in then after I exit out it still won't let me download it

May 4, 2017 11:44 AM in response to andreas61

Just use the original apple ID you used to register the device

Lundski

Level 1

4 points

May 18, 2017 4:56 AM in response to Pcguyvancouver

My Mac says it cant open iCloud in Safari as my Safari is too old apparently. Got a MacBook Pro from early 11.

And how do you go from safari to reinstall macbook withlut shutting down safari?

May 18, 2017 8:46 AM in response to Pcguyvancouver

It says my browser isn't up to date Togo to iCloud

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This item is temporarily unavailable Mac error