andreas61

Q: this item is temporarily unavailable

After my macbook pro had become really slow the past days, I decided to reset the system, following the usual steps:

1. Press alt+power button

2. Choose Utilities --> erase Macintosh HD (or in my case, it was called macbook pro)

3. Reinstall the Mountain Lion OS X through internet.

 

However, after trying to install the OS X, and entering an apple id (my brother's, since his id worked - probably because he used his id when installing the OS X on this computer the first time), an error message pops up, saying:

 

"This item is temporarily unavailable. Please try again later"

 

I don't know what to do, since I have tried redoing these steps on multiple occasions this day, and with two different networks. Unfortunately, I don't have the original installation dvd:s, so I have to install the OS through internet (or if it is possible, by downloading the OS to an external hard drive, and then installing through that).

 

Anyways, my macbook pro is bought in the mid 2010's, maybe that information can help? I don't know what the last OS X update I used was...

MacBook Pro

Posted on Jul 18, 2014 3:20 PM

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Q: this item is temporarily unavailable

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  • by 1166dave,Helpful

    1166dave 1166dave Apr 11, 2015 4:31 AM in response to andreas61
    Level 1 (5 points)
    Apr 11, 2015 4:31 AM in response to andreas61

    Same problem - after trying again 100 times, I started to go the route of taking the MBP into the "genius bar".  Poor experience with Apple's "genius bar" the past several years motivated me to think harder, so I did.

     

    Here is the answer that worked for me.

     

    I used the original Apple ID that I registered the computer with.

  • by 1166dave,

    1166dave 1166dave Apr 11, 2015 4:37 AM in response to Kappy
    Level 1 (5 points)
    Apr 11, 2015 4:37 AM in response to Kappy

    You are counter-helpful.  You don't read someone's entire post or you don't understand English because the replies you post do not address the issues.  Simply using the Apple ID the computer was first registered with solves the problem.

     

    If you don't know how to fix something, don't tell someone what to do; it doesn't help anyone.

  • by Lara89,

    Lara89 Lara89 Apr 16, 2015 4:36 AM in response to Kappy
    Level 1 (0 points)
    Apr 16, 2015 4:36 AM in response to Kappy

    HI im having this problem with my MacBook Pro but I haven't wiped my hard drives, do you have any suggestions on how I can fix this?? Please help

  • by mrrria,Helpful

    mrrria mrrria Apr 20, 2015 1:23 PM in response to andreas61
    Level 1 (5 points)
    Apr 20, 2015 1:23 PM in response to andreas61

    You DON'T have to re-purchase Lion / Mountain Lion. Follow these steps - this was the only thing that worked for me.

     

    1. Shut down your computer.

    2. Hold down COMMAND - OPTION - R (keep holding!) and press the power button.

    3. When an image of a spinning world displays on your screen, you can let go of COMMAND - OPTION - R.

    4. Wait for the Utilities screen to reappear. When it does, click Reinstall Mac OS X.

    5. From here, you will be able to reinstall Mountain Lion / Lion.

  • by y_munib,

    y_munib y_munib Apr 27, 2015 1:34 PM in response to andreas61
    Level 1 (0 points)
    Apr 27, 2015 1:34 PM in response to andreas61

    I was facing same problem but by Grace of God I have solved this problem by installing Mac os X Mavericks installer .. First I download Mavericks installer from this link...   http://getintopc.com/softwares/operating-systems/mac-os-x-mavericks-free-downloa d/

    then make usb bootable by disk utility.... You can see process in this video   https://www.youtube.com/watch?v=PAGlyS82Te8

    If video not found you can search on youtube " how to burn Os X lion to usb dvd "

    "Go in DISK Utility first put usb atleast 8 gb and before making bootable usb erase data and make single partition and click options and choose first option... after this click on download Mac os x Mavericks files and than click Restore and give Download Os x mavericks address in source file and usb in destination and apply it will take some time and make usb bootable..


    After making usb bootable put usb in Macbook which this error is coming and by pressing command + R options come press Reinstall it install automatically.....

     

    thanks

    Yasir munib

  • by poootakaapple,

    poootakaapple poootakaapple May 14, 2015 6:34 PM in response to y_munib
    Level 1 (0 points)
    May 14, 2015 6:34 PM in response to y_munib

         hey good day is there any site i can dl maves coz the site you gave is not working anymore tia

  • by K7TTY,

    K7TTY K7TTY Jun 1, 2015 11:32 AM in response to Roy No.1
    Level 1 (0 points)
    Jun 1, 2015 11:32 AM in response to Roy No.1

    Finally, I got the answer!!!

    first, you download OS X Recovery Disk Assistant v1.0 from apple, then create a recovery usb drive, then plug in the usb into your mac. when it power on, press option to select use the recovery disk you just made. you will found you can reinstall a OS x 10.10.

     

    This seems to be helping me....about 8 Minutes to go downloading Yosemite. Fingers crossed

  • by TDrakeC,

    TDrakeC TDrakeC Jun 10, 2015 10:46 AM in response to K7TTY
    Level 1 (0 points)
    Jun 10, 2015 10:46 AM in response to K7TTY

    For me the magic was to try my various Apple ID's until I stumbled over the one the computer was original setup with.  Then it worked from the Recovery Menu just fine.

  • by Shwin,

    Shwin Shwin Jun 12, 2015 3:57 PM in response to TDrakeC
    Level 1 (0 points)
    Jun 12, 2015 3:57 PM in response to TDrakeC

    I hope this helps someone: I used the Apple ID I registered my first Macbook with.  Yes, this does not help the OP but it may help someone else.

     

    My Situation:

    Bought a gently used early 2011 MB pro to replace my 2011 MB air.  I wanted to upgrade to SSD so I cloned the current drive, swapped the new one in, and booted up.  I PROBABLY SHOULD NOT HAVE but I erased the drive using drive utility and resumed to "Install OS X Lion".  Like the OP, Lion was the ONLY choice available.  Signing with my Apple ID kept returning a "This item is temporarily unavailable" (AKA "You're screwed").  I saw this post, signed in with my other Apple ID and wham, Lion is downloading now and I assume once it is done and installed I can upgrade to Mavericks.  I did need a second computer. 

     

    Alternative: HOWEVER, I will acknowledge my Macbook Air came with a slim USB stick in the box that is a Recovery USB drive.  I probably could have used that.

     

    Another another alternative: buy a copy like someone else said.

     

    I do believe what another user is correct, OS X Lion is obsolete and cannot be downloaded unless already tied to an account and wiping out the hard drive ended up ridding the firmware needed to install anything else.  Tis the way of Apple, they break up with yesterday's software as quickly and as badly as Taylor Swift.

  • by jdcalus,

    jdcalus jdcalus Jun 26, 2015 7:49 AM in response to 1166dave
    Level 1 (0 points)
    Jun 26, 2015 7:49 AM in response to 1166dave

    1166dave post is what got me through this issue. Can't believe that was the fix. Unfortunately, it doesn't help those of you who bought the Mac from someone else and don't have the original install media.

  • by CoolMike90,

    CoolMike90 CoolMike90 Jul 7, 2015 6:18 AM in response to mrrria
    Level 1 (0 points)
    Jul 7, 2015 6:18 AM in response to mrrria

    The CMD OPT R worked for me when I booted the machine.... it allowed the reinstall of Lion which than you can upgrade to the latest version once you get to your desktop.

  • by Iryna_,

    Iryna_ Iryna_ Jul 10, 2015 8:38 PM in response to andreas61
    Level 1 (0 points)
    Jul 10, 2015 8:38 PM in response to andreas61

    If you see the text "This item is temporarily unavailable. Please try again later", perhaps your iOS version is too old and you cannot to download it from AppStore.

     

    You should to update your iOS to the last version.

  • by bruce.tauanuu,

    bruce.tauanuu bruce.tauanuu Jul 28, 2015 3:07 PM in response to andreas61
    Level 1 (0 points)
    Jul 28, 2015 3:07 PM in response to andreas61

    So to my understanding. If this situation happen then that only means one of two things 1) that the computer you are using, wasn't originally yours to begin with or 2) the log in (username and password) you used when you first bought this laptop isn't the one that you are using now. The solution is that you need to ask your brother what was his original log in. I had bought my laptop from my friend and got the same thing. Until I had asked them for their original ID and password was I able to download OS X Maverick. Please let me know if this helps.

  • by NicoleBizer,

    NicoleBizer NicoleBizer Aug 16, 2015 11:48 AM in response to techyguy717
    Level 1 (5 points)
    Aug 16, 2015 11:48 AM in response to techyguy717

    DIsable find my Mac before you reinstall. It's a security thing.

  • by itstonyb,

    itstonyb itstonyb Aug 29, 2015 4:46 PM in response to andreas61
    Level 1 (0 points)
    Aug 29, 2015 4:46 PM in response to andreas61

    This is what I did:

    1. Backed up all my data with Time Machine (if your HDD has crashed you may not be able to do this or you may need to rely on previous time machine backups (if you have them).

    2. Replaced the HDD in my 2011 Mac Book Pro with a new SSD - I used a new Samsung 850 EVO 500GB SSD HDD, cost AUD$259.

    3. Used a friend's Mac to download Yosemite (the internet restore would not work with same "this item temporarily unavailable" problem persisting).

    and made a bootable Yosemite thumb drive (http://osxdaily.com/2014/10/16/make-os-x-yosemite-boot-install-drive/),

    4. Booted up my Mac Book Pro with new SSD on this bootable thumb drive and followed the instructions to reinstall the OSX

    5. Reinstalled data I wanted from my time machine backup.

     

    My Mac Book Pro now performs like a Mac Book Air, boots up from cold in 15-20 seconds and all apps open almost instantly.

    Battery life also has improved and the internal heat is lower. The total weight of the Mac Book is now also 50 grams lighter (every bit helps!)

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