After updating my iTunes (11.3) whenever I connect a device iTunes does not respond. Connecting iPod or iPad the pin wheel appears and iTunes freezes and has to be force quit. iPhone 5 asks to enable syncing, but nothing happens regardless of option chosen. I have tried resetting sync services and deleting sync services folder, neither have worked.
MacBook Pro, OS X Mavericks (10.9.4)
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
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Same problem as CliffordTClifford , please find bellow the requested data, i hope is not to much "dust" :
19/07/2014 11:32:55,213 iTunes[1152]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:5
19/07/2014 11:32:55,224 iTunes[1152]: tid:10917 - unable to query device capabilities
19/07/2014 11:32:55,374 SyncServer[1265]: [0x7f8b997063a0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 180385787904 bytes free in nnnnn.nnnnnn.
19/07/2014 11:32:55,375 com.apple.launchd.peruser.502[158]: (com.apple.syncservices.SyncServer[1265]) Exited with code: 1
19/07/2014 11:32:55,556 com.apple.usbmuxd[45]: LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,8fd207c4
19/07/2014 11:32:55,789 AppleMobileDeviceHelper[1077]: [0x10020c5b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
19/07/2014 11:32:55,873 com.apple.SecurityServer[15]: Session 100028 created
19/07/2014 11:32:55,941 com.apple.launchd.peruser.502[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds
19/07/2014 11:32:55,961 AppleMobileDeviceHelper[1033]: [0x10020c5d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
19/07/2014 11:32:56,035 SyncServicesAgent[211]: [0x2837d50] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
19/07/2014 11:32:56,455 AppleMobileDeviceHelper[781]: [0x10020c5d0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
19/07/2014 11:32:56,618 AppleMobileDeviceHelper[1125]: [0x10020c5b0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
19/07/2014 11:32:56,625 iCalExternalSync[255]: [0x7fdd2240f9c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
19/07/2014 11:33:00,108 WindowServer[91]: Received display connect changed for display 0x4280882
19/07/2014 11:33:00,122 WindowServer[91]: Found 54 modes for display 0x04280882 [54, 0]
19/07/2014 11:33:00,156 WindowServer[91]: Received display connect changed for display 0x3f003f
19/07/2014 11:33:00,156 WindowServer[91]: Found 1 modes for display 0x003f003f [1, 0]
19/07/2014 11:33:00,156 WindowServer[91]: Received display connect changed for display 0x3f0040
19/07/2014 11:33:00,156 WindowServer[91]: Found 1 modes for display 0x003f0040 [1, 0]
19/07/2014 11:33:00,156 WindowServer[91]: Received display connect changed for display 0x3f0041
19/07/2014 11:33:00,156 WindowServer[91]: Found 1 modes for display 0x003f0041 [1, 0]
19/07/2014 11:33:00,158 WindowServer[91]: CGXMuxAcknowledge: Posting glitchless acknowledge
19/07/2014 11:33:00,166 WindowServer[91]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x04280882 device: 0x7fe581701860 isBackBuffered: 1 numComp: 3 numDisp: 3
19/07/2014 11:33:00,234 WindowServer[91]: Received display connect changed for display 0x4280882
19/07/2014 11:33:00,234 WindowServer[91]: Found 1 modes for display 0x04280882 [1, 0]
19/07/2014 11:33:00,492 WindowServer[91]: Received display connect changed for display 0x4280882
19/07/2014 11:33:00,502 WindowServer[91]: Found 27 modes for display 0x04280882 [27, 0]
19/07/2014 11:33:00,538 WindowServer[91]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x04280882 device: 0x7fe581701860 isBackBuffered: 1 numComp: 3 numDisp: 3
19/07/2014 11:33:00,548 WindowServer[91]: CGXMuxAcknowledge: Posting glitchless acknowledge
19/07/2014 11:33:00,591 WindowServer[91]: Received display connect changed for display 0x4280882
19/07/2014 11:33:00,591 WindowServer[91]: Found 1 modes for display 0x04280882 [1, 0]
19/07/2014 11:33:00,602 WindowServer[91]: Received display connect changed for display 0x3f003f
19/07/2014 11:33:00,602 WindowServer[91]: Found 1 modes for display 0x003f003f [1, 0]
19/07/2014 11:33:00,602 WindowServer[91]: Received display connect changed for display 0x3f0040
19/07/2014 11:33:00,602 WindowServer[91]: Found 1 modes for display 0x003f0040 [1, 0]
19/07/2014 11:33:00,602 WindowServer[91]: Received display connect changed for display 0x3f0041
19/07/2014 11:33:00,602 WindowServer[91]: Found 1 modes for display 0x003f0041 [1, 0]
The outcome of following your directions;
19/07/2014 5:49:53.411 pm iTunes[654]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:10
19/07/2014 5:49:53.448 pm iTunes[654]: tid:f3fb - unable to query device capabilities
19/07/2014 5:49:53.862 pm com.apple.usbmuxd[20]: LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,919107e1
If you're connecting the device via USB, please try Wi-Fi, or vice versa.
Device won't sync over Wifi
Console text.
20/07/2014 7:43:26.892 am com.apple.launchd.peruser.502[155]: (com.apple.syncservices.SyncServer[3509]) Exited with code: 1
20/07/2014 7:43:27.829 am AppleMobileDeviceHelper[742]: [0x100306570] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
20/07/2014 7:43:27.983 am com.apple.launchd.peruser.502[155]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
20/07/2014 7:43:37.075 am SyncServer[3510]: [0x7fb79040b9e0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 189204148224 bytes free in.
20/07/2014 7:43:37.076 am com.apple.launchd.peruser.502[155]: (com.apple.syncservices.SyncServer[3510]) Exited with code: 1
20/07/2014 7:43:37.992 am AppleMobileDeviceHelper[742]: [0x100306570] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
20/07/2014 7:43:38.145 am com.apple.launchd.peruser.502[155]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
You say you deleted the SyncServices folder. How did you do that?
Computer, System, Library, sync services folder, made copy and have since put it back with no change. Left the iPod connected overnight and it connected; I was able to add to and delete playlists. Connected to another shared library and iTunes crashed.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
The problem seems to be resolved.
Thank you for your assistance, much appreciated
iTunes does not respond when devices are connected after 11.3 update
