Downloads are timing out!

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Level 1

5 points

Downloads are timing out!

Whenever I try to download a file larger than.. hmm 750MB, it always speeds up, stays at about 1.5MB/s and then slows down ever so slowly and then it says "The request has timed out." My internet is pretty quick so I doubt it is an internet issue, but then again, I don't really know... please help! 😕

[P.S.] I am running Mavs 10.9.2

iMac, OS X Mavericks (10.9.2)

Posted on Jul 19, 2014 9:58 AM

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Answer 1

Linc Davis

Level 10

209,541 points

Jul 19, 2014 1:17 PM in response to cmrs345

Please answer as many of the following questions as you can. You may already have answered some of them; in that case, there's no need to repeat the answers.

Restart the router and the broadband device, if they're separate. Any change?
Run Software Update and install all available updates for OS X or the computer's firmware. Any change?
If possible, connect to the router with an Ethernet cable and turn off Wi-Fi. Any difference?
Are any other devices on the network, and if so, are they the same?
If you can connect to more than one network, are they all the same?
Are all network applications affected, or only some? If only some, which ones?
Is networking always the same, or is the problem intermittent?
Disconnect all other devices from the network. Any change?
Start up in safe mode and test. Any difference?

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