2 Replies Latest reply: Jul 20, 2014 6:45 AM by Texas Mac Man
s.macs Level 1 Level 1

My friend lives in America and he has an iPhone, I live in Australia and have an iPad Air with a SIM card and cellular service. We both have our iMessage on in settings. He's given me his number and I've out it under iPhone in contacts. I've tried to message him but it doesn't work. I was wondering if anyone knew what I could do to be able to message him?

iPad, iOS 7.1.1
Reply by Diavonex on Jul 20, 2014 2:05 AM Helpful

1. Make sure both parties are registered with iMessage


2. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On


3. Make sure phone number or email address is correct


4. Restart iPad


5. Reset iPad. Hold the Sleep and Home button down (together) until you see the Apple Logo

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