FaceTime not connecting
faceTime not connecting, it will concern t to some users but not all. Help
Message was edited by: Jane_sidnell
faceTime not connecting, it will concern t to some users but not all. Help
Message was edited by: Jane_sidnell
All devices must be updated to the latest iOS in order for FaceTime to work. See this article for more details.
Unable to make or receive FaceTime calls after April 16, 2014
IF you cannot activate FaceTime, have a look at this.
iOS: Troubleshooting FaceTime and iMessage activation
Or this one.
If you are getting the check the network connection error message, try these suggestions.
Check Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also set correctly.
If that didn't solve the problem, restart your iPad and try again. If that fails, reset your iPad and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Hi checked ok. I can connect with some but I person no. It was working yesterday then with this user it says connecting but then it does not.
Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/thread/4155326
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Text on the iPad
http://ipad.about.com/od/ipad_tricks/a/How-To-Text-On-The-Ipad.htm
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom 😉
You should make sure that the person that you're trying to rach isnt having any problems on their end. Does this person still have FaceTime turned on in their settings?
Yes they do have access, we were on FaceTime earlier in day but could not connect in the evening or today.
I am correct in believing that if via via no charge from mobile supplier?
Sent from my iPhone
Sent from my iPhone
Jane_sidnell wrote:
Yes they do have access, we were on FaceTime earlier in day but could not connect in the evening or today.
I am correct in believing that if via via no charge from mobile supplier?
I'm sorry but I don't understand what you are asking here.
Why would a connect stop?
Sent from my iPhone
I don't know why it would stop working. Like I said, I suspected that maybe the other person turned FaceTime off, because I have seen that happen with other people. Are either one of you getting any error messages at all? Can you describe what happens when you try to call your friend?
Hi
It rings you push accept then it says connecting but it does not and then drops.
They have checked and all is on good wifi signal, so should not be a problem. Plus as I said it rings but on accepting it says connecting but it does not.
Any ideas?
Sent from my iPad
Try a reset. This sometimes cures really weird and hard to explain problems. It might not help, but it will not hurt anything and you will not lose any data.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Hi
All setting ok & on, tried reset as you suggested
but it still does not connect. Any other suggestion?
Sent from my iPhone
I assume that you went through the troubleshooting steps in the articles that I posted above. Did you turn FaceTime off, restart the iPad and then activate FaceTime again? Can your friend connect to you if the call starts on his/her end?
You could try resetting all settings. Settings>General>Reset>Reset all settings. When you do that, you have to start all over again enering all of the device settings. It's not hard to do, but it is a bit time consuming.
I'm not sure what else to suggest that doesn't involve a fair amount of work (restoring the iPad for instance) and I believe that this could just be a fluke kind of thing that will work it self out in a day or two anyway. There is no reason that I can think of why it would have quit working In the first place.
FaceTime not connecting