OS X 10.9.4 wifi hardware not installed?

Question

davidw110 Author

Level 1

0 points

OS X 10.9.4 wifi hardware not installed?

Not sure why but the hardware seems to have disappeared? How do I get this back... here is a etrecheck report

EtreCheck version: 1.9.12 (48)

Report generated 20 July 2014 23:46:04 BST

Hardware Information:

Mac Pro (Mid 2010) (Verified)

Mac Pro - model: MacPro5,1

2 2.4 GHz Quad-Core Intel Xeon CPUs: 8 cores

23 GB RAM

Video Information:

ATI Radeon HD 5770 - VRAM: 1024 MB

CG276 2560 x 1440

Cinema HD 1920 x 1200

System Software:

OS X 10.9.4 (13E28) - Uptime: 0 days 0:36:12

Disk Information:

HL-DT-ST DVD-RW GH41N

WDC WD1001FALS-41Y6A0 disk0 : (1 TB)

EFI (disk0s1) <not mounted>: 209.7 MB

Studio Tower Drive (disk0s2) / [Startup]: 999.21 GB (185.27 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

WDC WD30EZRX-00DC0B0 disk7 : (3 TB)

EFI (disk7s1) <not mounted>: 209.7 MB

Max (disk7s2) /Volumes/Max: 1 TB (659.88 GB free)

Burt (disk7s3) /Volumes/Burt: 1 TB (738.13 GB free)

Penny (disk7s4) /Volumes/Penny: 999.59 GB (844.66 GB free)

ST3500630AS disk1 : (500.11 GB)

disk1s1 (disk1s1) <not mounted>: 32 KB

General Storage (disk1s3) /Volumes/General Storage: 107.24 GB (81.03 GB free)

Large Works (disk1s5) /Volumes/Large Works: 107.24 GB (54 GB free)

Illustrator Drawings (disk1s7) /Volumes/Illustrator Drawings: 107.24 GB (99.55 GB free)

Photographs (disk1s9) /Volumes/Photographs: 177.85 GB (5.98 GB free)

ST3000DM001-1CH166 disk2 : (3 TB)

EFI (disk2s1) <not mounted>: 209.7 MB

Uncled 1 (disk2s2) /Volumes/Uncled 1: 1 TB (933.36 GB free)

Uncled 2 (disk2s3) /Volumes/Uncled 2: 1 TB (711.51 GB free)

Uncled 3 (disk2s4) /Volumes/Uncled 3: 500 GB (277.64 GB free)

Bone (disk2s5) /Volumes/Bone: 499.85 GB (315.09 GB free)

USB Information:

EPSON USB2.0 Printer (Hi-speed)

EPSON EPSON Scanner

Apple Computer, Inc. Apple Cinema HD Display

EIZO EIZO USB HID Monitor

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

FireWire Information:

LaCie Rugged USB3-FW 800mbit - 800mbit max

disk8s1 (disk8s1) <not mounted>: 32 KB

Porta Storage #1 (disk8s3) /Volumes/Porta Storage #1: 650 GB (255.16 GB free)

Porta Storage #2 (disk8s5) /Volumes/Porta Storage #2: 349.94 GB (186.6 GB free)

LaCie d2 Quadra (button) 800mbit - 800mbit max

EFI (disk3s1) <not mounted>: 209.7 MB

Storage 3 (disk3s2) /Volumes/Storage 3: 250.06 GB (249.74 GB free)

Storage 4 (disk3s3) /Volumes/Storage 4: 249.57 GB (249.26 GB free)

LaCie d2 quadra (button) 800mbit - 800mbit max

disk6s1 (disk6s1) <not mounted>: 32 KB

Photos and Scans (disk6s3) /Volumes/Photos and Scans: 1 TB (644.33 GB free)

LaCie d2 quadra (button) 800mbit - 800mbit max

disk5s1 (disk5s1) <not mounted>: 32 KB

New Storage (disk5s3) /Volumes/New Storage: 250 GB (185.51 GB free)

Music Too (disk5s5) /Volumes/Music Too: 250 GB (237.2 GB free)

Storage All (disk5s7) /Volumes/Storage All: 499.8 GB (306.94 GB free)

LaCie d2 quadra (button) 800mbit - 800mbit max

disk4s1 (disk4s1) <not mounted>: 32 KB

Storage 1 (disk4s3) /Volumes/Storage 1: 375.08 GB (237.66 GB free)

Storage 2 (disk4s5) /Volumes/Storage 2: 374.81 GB (11.78 GB free)

Apple Computer, Inc. iSight 200mbit - 400mbit max

Gatekeeper:

Anywhere

Kernel Extensions:

[loaded] at.obdev.nke.LittleSnitch (4092 - SDK 10.8) Support

[loaded] com.aladdin.kext.aksfridge (1.0.2) Support

[not loaded] com.basICColor.driver.basICColorDISCUS (1.0.0 - SDK 10.4) Support

[not loaded] com.intego.Family-Protector.safe-boot (10.7.5 - SDK 10.8) Support

[not loaded] com.roxio.BluRaySupport (1.1.6) Support

[not loaded] com.roxio.TDIXController (2.0) Support

[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support

[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support

Startup Items:

ProTec6b: Path: /Library/StartupItems/ProTec6b

Problem System Launch Daemons:

[running] org.xinetd.xinetd.plist Support

Launch Daemons:

[running] at.obdev.littlesnitchd.plist Support

[loaded] com.adobe.fpsaud.plist Support

[running] com.aladdin.aksusbd.plist Support

[running] com.aladdin.hasplmd.plist Support

[running] com.intego.commonservices.daemon.integod.plist Support

[running] com.intego.commonservices.daemon.taskmanager.plist Support

[loaded] com.intego.commonservices.icalserver.plist Support

[loaded] com.intego.commonservices.metrics.kschecker.plist Support

[running] com.intego.Family-Protector.daemon.plist Support

[loaded] com.intego.netbarrier.daemon.logger.plist Support

[running] com.intego.netbarrier.daemon.monitor.plist Support

[running] com.intego.netbarrier.daemon.plist Support

[running] com.intego.netupdate.daemon.plist Support

[running] com.intego.PersonalBackup.daemon.plist Support

[loaded] com.intego.virusbarrier.daemon.emlparser.plist Support

[loaded] com.intego.virusbarrier.daemon.logger.plist Support

[running] com.intego.virusbarrier.daemon.plist Support

[loaded] com.intego.virusbarrier.daemon.scanner.plist Support

[running] com.intego.washingmachine.daemon.plist Support

[running] com.micromat.TechToolProDaemon.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[running] com.xrite.device.xrdd.plist Support

Launch Agents:

[running] at.obdev.LittleSnitchUIAgent.plist Support

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[running] com.adobe.AdobeCreativeCloud.plist Support

[running] com.epson.epw.agent.plist Support

[running] com.intego.commonservices.integomenu.plist Support

[loaded] com.intego.commonservices.taskmanager.plist Support

[loaded] com.intego.commonservices.uninstaller.plist Support

[running] com.intego.Family-Protector.agent.plist Support

[loaded] com.intego.netbarrier.alert.plist Support

[running] com.intego.netupdate.agent.plist Support

[loaded] com.intego.personalbackup.agent.plist Support

[loaded] com.intego.virusbarrier.alert.plist Support

[running] com.micromat.TechToolProAgent.plist Support

[loaded] com.xrite.device.softwareupdate.plist Support

User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.adobe.ARM.[...].plist Support

User Login Items:

EEventManager

MagicMenu

Dropbox

i1ProfilerTray

ColorNavigator 6

Magic Numpad

EEventManager

Internet Plug-ins:

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support

FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

iPhotoPhotocast: Version: 7.0

Flash Player: Version: 14.0.0.145 - SDK 10.6 Support

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support

Default Browser: Version: 537 - SDK 10.9

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

3rd Party Preference Panes:

Flash Player Support

Hosts Support

TechTool Protection Support

Time Machine:

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Time Machine not configured!

Top Processes by CPU:

3% WindowServer

1% iTunes

0% genredetection

0% fontd

0% Little Snitch Network Monitor

Top Processes by Memory:

565 MB mds_stores

236 MB com.apple.IconServicesAgent

188 MB Safari

188 MB iTunes

165 MB softwareupdated

Virtual Memory Information:

16.00 GB Free RAM

4.37 GB Active RAM

1.11 GB Inactive RAM

1.50 GB Wired RAM

66.17 GB Page-ins

12 MB Page-outs

1.5 GHz PowerPC G4, Mac OS X (10.4.4)

Posted on Jul 20, 2014 3:54 PM

Reply

Answer 1

John Galt

Level 10

140,988 points

Jul 20, 2014 5:41 PM in response to davidw110

Numerous problems exist including a plethora of worthless "anti-virus" and "cleaning" garbage that will prevent your Mac from operating as designed.

At a minimum, uninstall the following:

Cynosure "MagicMenu"
Intego "VirusBarrier" and "NetBarrier"
Intego "Washing Machine"
MicroMat "TechTool Pro"
Seagate drive utility software

That system has been extensively modified and other problems may exist. To address your problems, begin by uninstalling the above according to their respective instructions. Do not use any so-called "cleaner" or "zapper" type utilities to uninstall them. Verify their complete eradication from your Mac, and evaluate the results.

It may be necessary to reinstall OS X according to the following:

OS X Mavericks: Reinstall OS X

May I suggest that you review the following setting in System Preferences?

Although you may easily override that setting, it will serve to protect you from inadvertently installing garbage.

1.5 GHz PowerPC G4, Mac OS X (10.4.4)

That is not the system you have. If you migrated software from a system that old, nearly all of it will be outdated.

Reply

Answer 2

Linc Davis

Level 10

209,541 points

Jul 20, 2014 7:09 PM in response to davidw110

In many cases, this issue is caused by a hardware fault. A short circuit or a microscopic break in a solder joint may open and close depending on temperature, making the failure intermittent.

Test after taking each of the following steps that you haven't already taken. Back up all data before making any changes.

1. If you can connect to the Internet via Ethernet, Bluetooth, or a USB network device, make sure all available OS X updates are installed. If Wi-Fi is your only means of network access, skip this step.

2. Reset the NVRAM.

3. Reset the System Management Controller.

4. Start up in Recovery mode. In the menu bar of the OS X Utilities screen, there's a Wi-Fi menu. If it works, selectInstall OS X. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

5. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

The "etrecheck" stuff is irrelevant.

Reply

Answer 3

Aug 22, 2014 1:41 PM in response to Linc Davis

I just resolved this issue at the Genius Bar, they found it to be a root level problem. Clean reinstall and it is all working perfectly!

Reply