Kernel panics: com.apple.iokit.IOUSBAttachedSCSI

Question

Level 1

8 points

Kernel panics: com.apple.iokit.IOUSBAttachedSCSI

I've been experiencing a number of kernel panics lately, about once per day (it always seems to happen while I'm at work). The problem report seems to indicate that the com.apple.iokit.IOUSBAttachedSCSI kernel extension is the culprit, leading me to believe that my backup disk is the issue here. All four USB ports on the rear of my iMac are exhausted with the following peripherals.

- LaCie 2big 4TB external drive, connected via USB 3, configured with RAID 1 and Mac OS Extended (Journaled) file system, passes the disk utility check

- Audioengine D1 external DAC

- Apple Superdrive

- The last USB port is connected to an APC UPS

I did a bit of googling on this problem and found several people recommending booting in safe mode, removing certain peripherals, uninstalling software for peripherals, etc. Safe mode is not really feasible since this only seems to happen once per day. All of these peripherals are essential to my workflow and none have required the installation of third-party software. I quite frankly find it inexcusable that a USB peripheral would be causing daily kernel panics. Has anyone else experienced these problems and have a potential fix? I should also note that all of these peripherals had been working with my iMac for many months without issue before these kernel panics started. Here's the the system configuration information that is generated in the report sent to Apple:

panic(cpu 0 caller 0xffffff8009edc24e): Kernel trap at 0xffffff800a2afe2a, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000000c993000, CR4: 0x00000000001606e0

RAX: 0xffffff803b237950, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x000015bb845093b6

RSP: 0xffffff82d5edbe60, RBP: 0xffffff82d5edbe90, RSI: 0xffffff803b10c679, RDI: 0x0000000000000000

R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x0000000000000003, R11: 0xffffffffffffffff

R12: 0xffffff803b10c679, R13: 0xffffff803b23f500, R14: 0x0000000000000000, R15: 0x000015bb845093b6

RFL: 0x0000000000010246, RIP: 0xffffff800a2afe2a, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address

0xffffff82d5edbaf0 : 0xffffff8009e22f79

0xffffff82d5edbb70 : 0xffffff8009edc24e

0xffffff82d5edbd40 : 0xffffff8009ef3746

0xffffff82d5edbd60 : 0xffffff800a2afe2a

0xffffff82d5edbe90 : 0xffffff7f8b0324a3

0xffffff82d5edbed0 : 0xffffff7f8b032245

0xffffff82d5edbf20 : 0xffffff8009e4a20a

0xffffff82d5edbfb0 : 0xffffff8009ed7417

Kernel Extensions in backtrace:

com.apple.iokit.IOUSBAttachedSCSI(1.0.5)[56C0DC48-4C2F-3446-BDB2-4861962FF5EE]@ 0xffffff7f8b02f000->0xffffff7f8b036fff

dependency: com.apple.iokit.IOUSBFamily(683.4.0)[7595281D-D047-3715-9044-98F46B62F845]@0xff ffff7f8ae65000

dependency: com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f8a3ec000

dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.6.6)[C7B04E3E-37FF-3DC4-A0ED-92 DDCE6FCB98]@0xffffff7f8a47c000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

13E28

Kernel version:

Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64

Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8

Kernel slide: 0x0000000009c00000

Kernel text base: 0xffffff8009e00000

System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)

System uptime in nanoseconds: 23890123092043

last loaded kext at 23795901631369: com.lacie.driver.LaCie_RemoteComms 1.0.1 (addr 0xffffff7f8c2f4000, size 12288)

last unloaded kext at 23014609672997: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8c342000, size 32768)

loaded kexts:

com.lacie.driver.LaCie_RemoteComms 1.0.1

com.LaCie.ScsiType00 1.2.13

com.oxsemi.driver.OxsemiDeviceType00 1.28.13

com.apple.driver.AppleBluetoothMultitouch 80.14

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.6f1

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 2.6.3f4

com.apple.driver.AGPM 100.14.28

com.apple.driver.ApplePlatformEnabler 2.0.9d6

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleHDA 2.6.3f4

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleLPC 1.7.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.GeForce 8.2.6

com.apple.driver.AppleThunderboltIP 1.1.2

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleBacklight 170.3.5

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.driver.AppleIntelHD4000Graphics 8.2.8

com.apple.driver.AppleIntelFramebufferCapri 8.2.8

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.iokit.IOUSBAttachedSCSI 1.0.5

com.apple.iokit.SCSITaskUserClient 3.6.6

com.apple.driver.AppleUSBODD 3.4.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AppleSDXC 1.5.2

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleUSBHub 683.4.0

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.driver.AppleUSBXHCI 683.4.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.driver.AppleUSBAudio 2.9.5f8

com.apple.driver.AppleMultitouchDriver 245.13

com.apple.driver.AppleBluetoothHIDKeyboard 170.15

com.apple.driver.IOBluetoothHIDDriver 4.2.6f1

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.6.3f4

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOBluetoothFamily 4.2.6f1

com.apple.iokit.IOAcceleratorFamily 98.22

com.apple.nvidia.driver.NVDAGK100Hal 8.2.6

com.apple.nvidia.driver.NVDAResman 8.2.6

com.apple.driver.AppleThunderboltEDMSink 2.1.3

com.apple.driver.AppleHDAController 2.6.3f4

com.apple.iokit.IOHDAFamily 2.6.3f4

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.iokit.IOSurface 91.1

com.apple.iokit.IOAcceleratorFamily2 98.22

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.CoreStorage 380

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6

com.apple.driver.AppleThunderboltNHI 2.0.1

com.apple.iokit.IOThunderboltFamily 3.3.1

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IO80211Family 640.36

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IOUSBFamily 683.4.0

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 3.2 GHz, 24 GB, SMC 2.11f16

Graphics: NVIDIA GeForce GTX 675MX, NVIDIA GeForce GTX 675MX, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: APPLE HDD ST3000DM001, 3 TB

Serial ATA Device: APPLE SSD SM128E, 121.33 GB

USB Device: 2Big Quadra USB3

USB Device: Back-UPS ES 550 FW:843.K2 .D USB FW:K2

USB Device: Audioengine D1

USB Device: Hub

USB Device: Apple USB SuperDrive

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: iMac, Apple Inc., 23.4

Mail-OTHER, OS X Mountain Lion (10.8.2)

Posted on Jul 21, 2014 5:30 AM

Reply

Answer 1

BobHarris

Level 9

57,451 points

Jul 21, 2014 6:10 AM in response to knmorgan

com.lacie.driver.LaCie_RemoteComms 1.0.1

com.LaCie.ScsiType00 1.2.13

com.oxsemi.driver.OxsemiDeviceType00 1.28.13

Do you need these 3rd party drivers? If not, try removing them. Safe Mode would prevent them from loading, which is why it is often suggested as a way to see if it is 3rd party extension interference.

Did you you install any 3rd party RAM? If so, try putting back the original RAM for a period of time to see if the problem goes away.

Running an Anti-Virus package? A common cause of system panics.

Can you unplug any of the USB devices (one at a time for a test).

NOTE: I've seen broken USB keyboards and mice cause these problems, so if you are using a USB keyboard or mouse, can you try another one with a different cable just for a test.

The 4 most likely causes of kernel panics

3rd party RAM that is not playing nice
3rd party kernel extensions not playing nice
broken USB devices (could even be a broken/fraying cable)
Anti-Virus packages (they cause way more problems on Mac, then they solve, especially since Apple keeps the Mac current on Anti-Malware detection and prevention)

You might post the output from EtreCheck which helps tell the forum readers what additional things might be on your system that could cause a panic

<https://discussions.apple.com/docs/DOC-6174>

Reply

Answer 2

Loner T

Level 9

59,566 points

Jul 21, 2014 6:19 AM in response to knmorgan

Please check for updates to this software. I would even suggest disabling this for a 24-hour window as a test.

USB Device: Back-UPS ES 550 FW:843.K2 .D USB FW:K2

Reply

Answer 3

Linc Davis

Level 10

209,921 points

Jul 21, 2014 11:34 AM in response to knmorgan

I suggest you start by removing the LaCie software, which is not needed to use the drive. You have no other software capable of causing panics. Test.

If there's no improvement, remove the two aftermarket memory modules that you installed and test again.

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

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Answer 4

Jan 7, 2015 6:05 PM in response to BobHarris

Those three drivers may have something to do with his external LaCie drive, since you would notice, if you looked-into-it, that they all have the same modification-date .

Doesn't the 3rd-party-software named "LaCie Desktop Manager", relate to those, somehow ?

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