11 Replies Latest reply: Aug 9, 2014 7:19 AM by Linc Davis
maiq Level 1 (0 points)


I continuously getting the following Error on my iMac:

"There was a problem connecting to the server "my MacBook Pro" The Server may not exists or it is unavailable at this time. Check the server name or IP address, check your network connection, and try again."

I didn't do anything, so this is very annoying. I already tried some things, like deleting the entries in the key chain. Noting worked. Any Suggestions?

iMac, OS X Mountain Lion (10.8.5), and MacBook Pro Retina running 10.9
  • rkaufmann87 Level 9 (53,560 points)

    We need more information than you are providing. Also why are you posting an MBP problem on a iMac forum??? For example the type of info that would be helpful is knowledge of what type of server you are attempting to access, is it another Mac on your network, is it a remote device, etc. Also what troubleshooting have tried, for example have you done basicis such as resetting your router and modem?

  • Linc Davis Level 10 (184,915 points)

    There are many possible causes for this issue, and it may be hard to resolve. Please take each of the following steps that you haven't already tried. Back up all data before making any changes.

    If you get the alert in the login screen before you log in, stop here and ask for instructions.

    Step 1

    If you get the alert as soon as you log in, it's probably caused by one of your login items or by software that otherwise loads at startup or login. Ask if you need help identifying it. A known offender is "AdobeResourceSynchronizer," which is a component of some Adobe products. See also this discussion.

    Step 2

    If there's an icon representing the server in the sidebar of a Finder window, hold down the command key and drag it out.

    Step 3

    In the Finder, press the key combination command-K or select

              Go Go to Server...

    from the menu bar. In the upper right corner of the window that opens is a Recent Servers popup menu represented by a clock icon. From that menu, select

              Clear Recent Servers…

    and confirm. Test.

    Step 4

    Open the Printers & Scanners pane in System Preferences and delete any network devices you no longer use.

    Step 5

    Triple-click anywhere in the line below on this page to select it, then copy the text to the Clipboard by pressing  command-C:

    ~/Library/PDF Services

    In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. A folder may open. If it does, move the contents to the Desktop, or to a new folder on the Desktop. Log out and log back in. Test. If there's no change, put the items you moved back where they were and continue.

    Step 6

    Open the folder


    as in Step 5 and move the file named "loginwindow.plist" items in that folder to the Trash, if it exists (it may not.)

    Log out and back in again, and test.

    Step 7

    Other possible causes are references in the iPhoto, iTunes, or iMovie library pointing to the server, and bookmarks in the Preview application.

    Try rebuilding the iPhoto library.

    Step 8

    Disconnect all wired peripherals except those needed to start up. Start up in safe mode. Test. After testing, restart as usual (not in safe mode) and verify that you still have the problem.

    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.

    Step 9

    Triple-click the line below to select it:

    /System/Library/CoreServices/Directory Utility.app

    Rght-click or control-click the highlighted text and select

              Services Open

    from the contextual menu.* The application Directory Utility will open.

    In the Directory Utility window, select the Directory Editor tool in the toolbar. Select Mounts from the Viewing menu in the toolbar, and /Local/Default from the node menu, if not already selected. On the right is a list of names and values. By default, the list is empty. If it's not empty, post a screenshot of the window and stop here.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above.

    Step 10

    Open the following file as you did in the last step:


    It will open in a TextEdit window. The contents should be exactly this:

    # Automounter master map
    +auto_master          # Use directory service
    /net               -hosts          -nobrowse,hidefromfinder,nosuid
    /home               auto_home     -nobrowse,hidefromfinder
    /Network/Servers     -fstab
    /-               -static

    If there are any other lines in the window, post them. Otherwise, close the window.

  • maiq Level 1 (0 points)

    As I said my iMac its trying to connect to my MacBook Pro. The Error appears randomly and I'm not doing anything causing it.

  • maiq Level 1 (0 points)

    Did all your steps, but still having the error.

  • Linc Davis Level 10 (184,915 points)

    Please post a screenshot that shows what you mean. Be careful not to include any private information.

    Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.

  • maiq Level 1 (0 points)

    Ohne Titel.tiff

    This dialog is popping up randomly on my iMac and it is annoying as ****.

  • Linc Davis Level 10 (184,915 points)

    Is that the name of a file server you know about? If so, what is (or was) it used for?

  • maiq Level 1 (0 points)

    I'm not sure what do you mean by this. But there is file sharing enabled on my MacBook Pro.

  • Linc Davis Level 10 (184,915 points)

    Can you connect to the file server in the Finder?

  • maiq Level 1 (0 points)

    As long as my MacBook Pro is turned on, I can connect to it. But as soon I turn it off, this error pops up.

  • Linc Davis Level 10 (184,915 points)

    That's normal. There are references on the client to files on the server. I indicated a few places where they could be, but you're in a better position than anyone else to know where they are. If you don't know, finding out is a process of elimination.