Hi,
I am Vietnam. When I try to enable two-step verification, I have been asked to provide credit card number and security code (cvc) to verify my identity, I did it, but I always get an error message that security code is invalid, my payment info is correct and had been verified. Could you please help me on this, what's wrong here? Thanks.
Is the address on your iTunes account in exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/ support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
I have the same problem.
The above answer is not an answer. It doesn't help in any way at all.
Is there anybody out there with any sort of solution?
If you've checked that your details on your account tie up with your credit card registration details ? And you've contacted your card issuer and checked that it's not an issue at their end ? And what did iTunes Support say when you contacted them ?
Hi,
Did you solve the problem? I currently have the same problem as you. If you have the solution please help me!
Thanks
I have the same problem with iOS 10.3.
Phhac
Cannot enable two-step verification
