HT204152: Frequently asked questions about two-step verification for Apple ID
Learn about Frequently asked questions about two-step verification for Apple ID
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Helpful answers
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Jul 24, 2014 11:43 AM in response to son.brian.nguyenby King_Penguin,Is the address on your iTunes account in exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/ support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Sep 29, 2014 12:40 PM in response to King_Penguinby grasen,I have the same problem.
The above answer is not an answer. It doesn't help in any way at all.
Is there anybody out there with any sort of solution?
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Sep 29, 2014 12:44 PM in response to grasenby King_Penguin,If you've checked that your details on your account tie up with your credit card registration details ? And you've contacted your card issuer and checked that it's not an issue at their end ? And what did iTunes Support say when you contacted them ?