Cannot update email password in settings - prompted for password every time I check mail

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Level 1

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Cannot update email password in settings - prompted for password every time I check mail

Every time I open my email inbox I am prompted to enter my password. Whether I enter it or "x" out of it, it continues to ask me for it every time. I went into settings and the stored password is not the correct one, so I update it, press done & it either says "server unavailable" or "save/edit," either way, it doesn't work (doesn't save when I press save, or doesn't allow me to save at all b/c of "unavailable server." Please help!!!

iPhone 5s, iOS 7.1.1

Posted on Jul 22, 2014 10:22 AM

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Answer 1

Jul 22, 2014 10:24 AM in response to amartin66

Ok when you go in to mail type in the correct password when prompted

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Answer 2

amartin66 Author

Level 1

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Jul 22, 2014 10:31 AM in response to amartin66

I have, endlessly. It continues to prompt me every time. And when I try to update my password in settings I see it is the incorrect one, but cannot change it either because it won't save even though it says it is.. Or it says the server is unavailable.

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Answer 3

razmee209

Level 10

191,346 points

Jul 22, 2014 10:35 AM in response to amartin66

Delete the email account and re add it.

Is this gmail or yahoo?

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Answer 4

amartin66 Author

Level 1

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Jul 22, 2014 11:00 AM in response to razmee209

Yahoo.. & I've had other issues with the account & have had to delete it & re-add it, but thought this was an iPhone issue this time. I guess not.. Thanks, I will try that!

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