Unable to find/download itv player

HI, I have an iPad IOS7 and unable to find itv player in Apps or download from itv.com homepage. I am using a UK VPN with no issues for BBC I player. Have checked my Apple profile which has a UK address. Have a Mac Pro and no issues using itv player/VPN. Any help much appreciated

iPad, iOS 7.1.2

Posted on Jul 22, 2014 10:45 AM

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3 replies

Jul 22, 2014 11:10 AM in response to CiaranP1

You have to be in the UK store in order to purchase the app. You also have to have a credit card which is tied to a physical address in the UK. Assuming that you meet that criteria, my guess is that you are not logged into the UK App Store.


Settings>iTunes and App Stores>Apple ID

Tap your ID

Tap View Apple ID

Enter your password

Go to country/region in the popup window to change the store

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Unable to find/download itv player

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