HT201455: If you didn't receive your verification or reset email
Learn about If you didn't receive your verification or reset email
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Helpful answers
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Jul 22, 2014 7:37 PM in response to naifmustafaby ItComesInPints,If you set up a rescue e-mail address, check there. You may need to generate the reset e-mail again as the link only has a 3 hour time-to-live.
If no rescue e-mail address, you will need to call apple support account security departmemt.
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Jul 22, 2014 7:41 PM in response to naifmustafaby gail from maine,★HelpfulContact Apple Support to have them reset your Security Questions:
ACCOUNT SECURITY CONTACT NUMBERS
Once you get all sorted, check to make sure you actually do have a Rescue email address (which is not the same as an Alternate email address). Or you might want to look into 2-step Verification:
Cheers,
GB