Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

error -54 with windows 8.1 and iOS 7.1.2

I tried adding two albums to my iTouch 5 with windows 8.1 and recently updated my iTouch's OS to version 7.1.2. I keep getting the error -54, saying it couldn't be synced but it still keeps sycing and comes up a lot. I tried restoring my iTouch and restarting my laptop, can anyone help?

iPod touch, Other OS

Posted on Jul 22, 2014 9:37 PM

Reply
Question marked as Best reply

Posted on Jul 23, 2014 1:43 AM

Unknown error -54 while syncing in itunes.

6 replies

Jul 31, 2014 2:37 PM in response to lllaass

That's weird. Here it is in full.


It may be too late for you to try what I did, but by the looks of it, it will be viewed many times going forward.


I noticed I was having the problem with songs that had been in WMA format but converted by iTunes. From what I read, this error is actually about permission issues for the files. I tried changing the permissions on the directory and cascade them to each file, but that didn't work. Reading more, one user got around the problem by zipping the problem files and use the files from the zip to sync. That worked for them. I tried that and it didn't work. Then I just figured there is some residual setting either on the iPad or in iTunes that was still hosing me.


I'd gotten pretty annoyed by this time so I figured I have to start with a clean slate. I reset the iPad to factory condition. I then went to windows restore and selected the restore point prior to installing iTunes. I then went thru the painful process of setting everything up again. Once I was installed and let the music be added to iTunes, I went thru and "unchecked" everything I didn't care if it went to the iPad. That was frustrating since I didn't actually have any check boxes showing. Since I was going to exclude whole albums, I did a right click on one in iTunes and there was an option in the context menu to uncheck the box. I did this for all the unwanted albums At this point, I connected the iPad and it was recognized. I went to the page to set up the syncing options. I tried to do it manually, but that was going to be a huge pain so I did the automatic sync and check the box to NOT sync unchecked items.


Finally, it started to work. I still got about 15 of the error -54 messages. I just clicked it away and the syncing continued.Since I had nearly 2000 songs transfer, I don't know which caused the error but I now have music on my iPad.


It's a lot of work, but I finally got the results I wanted. Hope this helps.

error -54 with windows 8.1 and iOS 7.1.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.