Hello Pickelilly,
Thank you for using discussions.apple.com, I am glad to help! 🙂
What do you mean by connect to itunes icon? It's in recovery mode, right?
Try forcing to turn off:
Press the home button and power button together. This forces a power off.
Try DFU mode
- Plug your device into your computer with a USB cable.
- Turn off the device.
- Hold the Power button for 3 seconds.
- Hold the Home and Power buttons for 10 seconds.
- Release the Power button but keep holding the Home button.
- After about 15 seconds you will be alerted by iTunes saying that it has detected a device in Recovery Mode.
Related links:
http://theiphonewiki.com/wiki/DFU_Mode
https://www.google.com.lb/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact= 8&ved=0CCAQtwIwAg&url=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DbITIiGswjFI&ei= LmvPU6XlN6PC0QWwsIGQDQ&usg=AFQjCNEQvI_QGWOP3d8fMDtMAT_ExonaiQ
http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/
Make sure you have the latest version of itunes
That may be a bug in your version and Apple has probably released a fix for it.
I hope I helped,
Ab