Trouble Completing Apple ID

Hey community


I got this used iPhone 4 from a friend and since I've practically never owned an iPhone, I had to create a new account in order to access the iTunes and App store. However, the phone takes me through the payment method part of the process and here's where I get stuck: Since I don't own any credit card, I cannot select any of the payment methods. I looked up some solutions to this problem, and it turns out that along with the payment options there is supposed to be a "None" option to indicate that I do not wish to select any payment method. For some reason on my phone, that option just doesn't appear. What am I supposed to do to get my Apple ID

Posted on Jul 23, 2014 2:37 PM

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6 replies

Jul 23, 2014 7:08 PM in response to SammyChang

The "none" option does not show up in all locations it seems. I have found that if you are setting up your account in iTunes on a Mac or PC that the option should appear to select none as a payment type. The mobile version on iPhone and iPad never seem to have the option.


This article also seems to shed some light on the matter: Why can’t I select None when I edit my Apple ID payment information?


Hope this helps!

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Trouble Completing Apple ID

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