I have given my old iPhone 4S to a relative.

I have given my old iPhone 4S to a relative. It is not possible to revert to factory settings as the old phone asks for my Apple ID under an old email address as username. The original password which matched this name does not work. How do I therefore take it back to factory settings?

iPhone 4S, iOS 7.1

Posted on Jul 24, 2014 3:01 AM

Reply
2 replies

Jul 24, 2014 3:17 AM in response to gordonkr

You need to recover use of the account and enter the Apple ID and password because of this:

iCloud: Find My iPhone Activation Lock in iOS 7



Is there a way to find my Apple ID Name if I can't remember it?


Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.


How do I change or recover a forgotten Apple ID Password?

If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

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I have given my old iPhone 4S to a relative.

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