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Endee52
Level 1 (0 points)

Q: I have exceeded my sending capacity and can no send email. How do I resolve this?

I Have exceeded my sending capacity in my ipad2 and can no longer send emails. Does anyone know how to fix this?

iPad 2 Wi-Fi + 3G

Posted on Jul 24, 2014 12:40 AM

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Endee52

Q: I have exceeded my sending capacity and can no send email. How do I resolve this?

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  • Helpful answers

  • by Courcoul,Helpful

    Courcoul Jul 24, 2014 12:50 AM in response to Endee52
    Level 6 (14,193 points)
    Jul 24, 2014 12:50 AM in response to Endee52

    If you are referring to having a message quantity sending cap imposed on your email account by your provider, will have to take it up with them. The iPad is wholly innocent of your presumed excessive verbosity.

     

    Might be worth checking that you have not exceeded the STORAGE capacity afforded to you by the email provider: in most cases, the mail you send gets copied in a Sent folder as well. If you are out of room, an error will spring up every time you attempt to send.

     

    Same can be construed if the email is set up as POP and you've overflowed the iPad's storage capacity. In this case, it is up to you to visit all the folders and purge the excess manually.

  • by Endee52,

    Endee52 Endee52 Jul 24, 2014 1:02 AM in response to Courcoul
    Level 1 (0 points)
    Jul 24, 2014 1:02 AM in response to Courcoul

    TThank you very much. Can you advise how I check my STORAGE capacity? Also how can I purge the excess in my folders? I have deleted all sent emails

  • by Courcoul,

    Courcoul Jul 24, 2014 1:12 AM in response to Endee52
    Level 6 (14,193 points)
    Jul 24, 2014 1:12 AM in response to Endee52

    Endee52 wrote:

     

    STORAGE capacity?

    Settings / General / Usage