Error in installing iCloud. HRESULT: 0x80073715

User uploaded file

As the photo shown above, I cant install my iCloud properly.

I searched online for the HRESULT: 0x8007371

it says that I must have the x64-based version of Microsoft Visual C++ 2010 Service Pack 1 (SP1) Redistributable Package installed.

So i install it.

But I still can't install iCloud.

the website shows that I need a hotfix, can I know what is that and how to settle it?

link: http://support.microsoft.com/kb/2643995/en-us

iPhone 5, iOS 7.1.1

Posted on Jul 24, 2014 5:31 AM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Error in installing iCloud. HRESULT: 0x80073715

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.