Insect inside my LCD screen

If my dad were still in this part (or that part) of the country, he could identify most

any of them correctly, including what they usually eat, where they naturally would

prefer to set up camp, and if they use night-lights when there's no LEDs present.

And he still uses Macs at age 90, in his work even though 'retired' from a few professions 😝

Can we arrange to send a picture of the offending bug 🙂

I can't enter the website... anyway here is the picture... difficult to take a pic cos it's against the lit screen...

http://tinypic.com/r/2mdnj3t/8

Here are a couple of pictures of my bug that looks like a small lobster under the glass of the 27" Late 2013 iMac that I purchased five months ago with AppleCare:

Here is a picture taken with an iPhone 6 with a Magnifier app:

http://cl.ly/image/092c1E2x110V

Here is a screenshot of my iMac. The bug is just above the cursor (hand) on the left side of the display:

http://cl.ly/image/0U0z0S361l2Y

It looks like the cursor is on top of the bug.

Thanks for the information, Bryan. It looks as though I will call AppleCare, stop by the nearest Apple store genius bar to ask for help, if there is a problem getting this taken care of, I will escalate the matter to the attention of the store manager, and to Tim Cook.

I do not know exactly when these steps will be taken. But, when they are, I will post the results.

I booted up my iMac, and the bug is no longer visible.

Hopefully, it will be out of sight for the remainder of my iMac ownership.

That's one way to avoid a confrontation with AppleCare, the genius bar, the Apple store's general manager, and Tim Cook. Fortunately, for them, the issue appears to have been resolved.

I turned on my late 2013 27" iMac today and found a spider crawling around on the inside. After calling Apple's support line and hauling the computer to two different stores in the area, I ended up making an appointment to fix it a few days from now. I was hoping that the spider would crawl back into the guts of the machine and die peacefully out of the way, but nope, it ended up dying right in the middle of the screen. Gross.

http://s22.postimg.org/4dnsagt75/spider_1.jpg

http://s22.postimg.org/a340urzdd/spider_2.jpg

My computer went out of warranty a few months ago and this is the only issue I've had with it. If someone made the suggestion that my place was 'infested' with bugs I'd be pretty upset. I keep my surroundings clean and have a cat on pest patrol (she has been notified of this incident).

It's a small issue, display-wise, and I'm sure that most people at Apple will treat it as such. But it's a little worrisome that this even happens in the first place. I paid extra for a nice computer, and I take care of it accordingly. To find that there's a bug behind the cursor and the text - it was literally crawling behind the content on the screen!! - is unnerving, especially one of this size (it was a small spider, sure, but big enough to notice). A dead pixel on the screen is one thing - a dead bug behind it is quite another. I'm really hoping Apple will take care of it, as my computer just went out of warranty a few months ago. If the screen is that difficult to remove, shouldn't it be that much more difficult for something living to get in there?

Props go to the Apple reps I spoke with today though - they were very sympathetic and tried to help as best as they could. Hopefully they'll be able to open the screen up, remove the spider, and put it back together with no harm done.

Found one in my iMac this morning. Sent copy of this pic to the OP of this thread

Anyone got any updates re getting Apple to take responsibility for this, or to fix it?

Jim

There are trillions of bugs in a house, even a clean one, and they seem to be very good at finding a way into things. Check if your household insurance covers the cost of repair.

Perhaps a homeowner insurance may suggest a whole-house fumigation as part of remediation?

And maybe send a few tiny droids into the iMac, to set those tiny sticky-bait traps to catch any

straggler bugs inside the computer, like a trap-line in the olden days. Then wait to see if they

increase the premiums on homeowner policy, if one were in place...! 🙂

Add me to the list.

Just found my first bug/tiny fly and of course it'd have to be right in the middle of the screen. I too can put my cursor over it which tells me it's not under the glass but inside the panel.

Why am I not suprised to hear of this issue with Macs?...because I've had nothing but issues with my Mac!

Had to replace the screen already as it failed within a 4-5 months after purchase. The hinge that holds the monitor in place broke a few months after that and now this...on a device that is less than 2 years old. And don't get me started on the issues I've had with my MacBook!

I just fail to see why so many people feel that Mac is superior to PC. In my personal experience, Macs are nothing but overpriced junk and if I didn't need one for development purposes, I'd never buy another!

Extremely disappointed with the quality of Mac products!

Hi Folks,

Add me to the list. Today I discovered a small bug inside my Retina iMac screen. It's definitely UNDER the cursor and OVER the other display elements. I am covered by AppleCare and I sure hope they take care of this. This is the third display-related issue I've had with a retina Mac in the past year. (Two retina MBPs had issues with the screen coating.)

Here's a picture of the little jerk:

http://i.imgur.com/Sap25tA.jpg