HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

Learn about Get help with Mail on your iPhone, iPad, and iPod touch

winsane

Level 1 (0 points)

Q: inbox

my mailbox on my iPhone 5 says it has 18,000 emails in the inbox. when i click on the mailbox, there are no emails.

Posted on Jul 24, 2014 5:30 PM

I have this question too

Q: inbox

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by ios decipher,

ios decipher Jul 24, 2014 5:57 PM in response to winsane
Level 4 (2,955 points)

Jul 24, 2014 5:57 PM in response to winsane

Force quit mail app iOS: Force an app to close
Restart iPod
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by lllaass,

lllaass Jul 25, 2014 1:59 AM in response to winsane
Level 10 (190,702 points)

Apple Watch

Jul 25, 2014 1:59 AM in response to winsane

If not successful
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
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