diablo9333

Q: Serious Mac Virus?

Hi. Right now my Mac is all messed up. For the past 2 weeks my Magic Trackpad has been acting crazy, and so I thought maybe it was a problem with the Trackpad or Bluetooth. I was doing stuff to try to fix it but it all failed so I assumed that it was a hardware issue. I went and got a cheap mouse at Walmart for the time being and now I'm finding that the new mouse is doing the same thing. I've done everything I can think of. I reset the PRAM, the SMC and etc. But the thing is, it also does stuff with my keyboard. In fact, as I'm trying to type this out it keeps backspacing and the mouse even comes and tries to delete it all (I think the hacker or virus maker or something is getting upset LOL), or move my letters around and all sorts of stuff. It's a major ******* and I've already done multiple antivirus scans. Another reason I think it is hacked is because around the same time it started, my dad was telling me about how he got all kinds of spam emails from me, which I didn't send. Is there any way to fix this without wiping my computer and reinstalling?

OS X Mountain Lion (10.8.2)

Posted on Jul 24, 2014 8:55 PM

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Q: Serious Mac Virus?

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  • by Loner T,

    Loner T Loner T Jul 25, 2014 8:26 PM in response to diablo9333
    Level 7 (24,835 points)
    Safari
    Jul 25, 2014 8:26 PM in response to diablo9333

    1. It is an iMac. What year/model is it?

    2. Is your Keyboard USB or BT? Is it an Apple or a different brand?

    3. You may want to keep track of how the Magic Mouse behaves. Please look in Console logs for Bluetooth messages.

    4. USB messages will also help.

    5. You may to take screen shot of the USB and BT from System Information for future reference. BT can be prone to RF interference - Wi-Fi and Bluetooth: Potential sources of wireless interference

    6. For the 8pm mystery, it can be either machine initiated or network initiated activity. If you can use Wireshark at around 750pm, and another one at say 805 pm, connections can be analyzed. Terminal netstat -an | grep ESTABLISHED can also show you if anything new is started. If you can write a simple loop script which executes this command at a periodic interval, it can show you connections and how they vary over time.

    7. Do you have any NAS devices which may have been configured for backups of devices connected to the network?

    8. If you have the ability to install another OS, say Ubuntu or Windows, does the same behavior repeat across multiple OSes? A linux derivative may be better. Virtualization engines will muddy the water further, so a single OS-at-a-time can be used to narrow down issues.

    9. I would try and start a 'full' AHT and let it run overnight, if necessary. Such tests are usually run with minimal peripherals being connected, so mouse/keyboard should be the minimum.

    10. Do you have another Mac which can be paired with the same peripherals to further narrow down the focus of the diagnostics?

  • by notcloudy,

    notcloudy notcloudy Jul 26, 2014 6:16 AM in response to diablo9333
    Level 4 (1,200 points)
    Desktops
    Jul 26, 2014 6:16 AM in response to diablo9333

    As others have reported a problem that looked like a hacker coming in through their wireless network and manipulating their screen - if you a wireless network change the passwords on it to secure passwords - if you left the default they will just come back in and do the same thing.

     

    Ultimate security on the internet - and your Mac - when you are not using it shut it down - it is hard to hack into a system that is off and the spike stick is shut off.   

  • by diablo9333,

    diablo9333 diablo9333 Jul 26, 2014 9:43 AM in response to Loner T
    Level 1 (0 points)
    Jul 26, 2014 9:43 AM in response to Loner T

    It's a maxed out 21.5-inch, Late 2012 iMac. The keyboard I have is USB and of course the Magic Trackpad I have is Bluetooth as well as the Magic Mouse. I've never even heard of Wireshark so I probably have never used it. No NAS devices. And yes I have an older Macbook as mentioned.

     

    I really don't know how to describe this so I'm just gonna kinda say it. After using my Magic Mouse it seems to be clear that the problem is with the Trackpad, since with the Magic Mouse it is fine. It still doesn't describe how the issue happened with the cheap mouse I got (it is a crappy mouse but still...). Maybe I actually did have a hacker but broke the Trackpad during the process of trying to fix this thing (entirely possible even though it seems unlikely). But it seems to be fine now so I'm not going to immediately assume the worst of everything. I think the AHT is a good idea.

  • by thomas_r.,

    thomas_r. thomas_r. Jul 26, 2014 10:11 AM in response to diablo9333
    Level 7 (30,944 points)
    Mac OS X
    Jul 26, 2014 10:11 AM in response to diablo9333

    diablo9333 wrote:

     

    I've never even heard of Wireshark so I probably have never used it.

     

    You don't need to use Wireshark or netstat. Those are tools that are only useful in the hands of an expert. Someone who isn't a networking expert would only be confused by them, assuming they could even run them in the first place.

     

    After using my Magic Mouse it seems to be clear that the problem is with the Trackpad, since with the Magic Mouse it is fine. It still doesn't describe how the issue happened with the cheap mouse I got

     

    If there's a problem with the built-in trackpad, it doesn't matter what external mouse or trackpad you use... the screwed-up input from the internal trackpad is still present, and will still cause the same problems.

     

    Since you have an older MacBook, a strong possibility is the swollen battery that was mentioned in one of the points in Linc's post. Not all older batteries swell when they start to die, but if they do swell, they usually cause problems with the trackpad, which sits right above the battery and has pressure put on it if the battery swells.

     

    I would strongly suggest that you take this machine in to get checked out by Apple. If the battery is swelling, you want to get that taken care of before the pressure breaks something or the battery ruptures and spills its innards all over the insides of your MacBook.

  • by diablo9333,

    diablo9333 diablo9333 Jul 26, 2014 10:15 AM in response to thomas_r.
    Level 1 (0 points)
    Jul 26, 2014 10:15 AM in response to thomas_r.

    I think you misunderstood. I'm using an iMac and the problem is with the Magic Trackpad on the iMac. The Macbook is fine (well not really but that's not why I made the post).

  • by Loner T,

    Loner T Loner T Jul 26, 2014 10:59 AM in response to thomas_r.
    Level 7 (24,835 points)
    Safari
    Jul 26, 2014 10:59 AM in response to thomas_r.

    The problem is related to an iMac. The question related to a second Mac was to allow the OP to test the peripherals on a second Mac to isolate peripheral issues. It can also be used to do some Target Disk Mode analysis, if necessary.

     

    Wireshark and netstat can always be learnt.

     

    PS: Ah I see the OP responded as well. Apologies, Thomas on a double post.

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