Q: i have a virus on safari how to resolve

There are no known viruses, so you may have some other malware, but you haven't provided any information that's useful.

Helpful Links Regarding Malware Protection

An excellent link to read is Tom Reed's Mac Malware Guide.

Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

See these Apple articles:

  Mac OS X Snow Leopard and malware detection

  OS X Lion- Protect your Mac from malware

  OS X Mountain Lion- Protect your Mac from malware

  About file quarantine in OS X

If you require anti-virus protection Thomas Reed recommends using Dr.Web Light from the App Store. It's free, and since it's from the App Store, it won't destabilize the system. If you prefer one of the better known commercial products, then Thomas recommends using Sophos.(Thank you to Thomas Reed for these recommendations.) If you already use Sophos, then be aware of this if you are using Mavericks: OS X Mavericks- Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts

From user Joe Bailey comes this equally useful advice:

The facts are:

1. There is no anti-malware software that can detect 100% of the malware out there.

2. There is no anti-malware that can detect anything targeting the Mac because there

     is no Mac malware in the wild, and therefore, no "signatures" to detect.

3. The very best way to prevent the most attacks is for you as the user to be aware that

     the most successful malware attacks rely on very sophisticated social engineering

     techniques preying on human avarice, ****, and fear.

4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on

    your computer is intended to entice you to install their malware thinking it is a

    protection against malware.

5. Some of the anti-malware products on the market are worse than the malware

    from which they purport to protect you.

6. Be cautious where you go on the internet.

7. Only download anything from sites you know are safe.

8. Avoid links you receive in email, always be suspicious even if you get something

    you think is from a friend, but you were not expecting.

9. If there is any question in your mind, then assume it is malware.

If you tell us the symptoms you experienced, we can probably help you figure out what kind of malware/adware you picked up.

Please post a screenshot that shows what you mean. Be careful not to include any private information.

Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.

kami1 wrote:

 

i found a virus on safari

If this means that you are seeing ads in Safari that shouldn't be there, see my Adware Removal Guide.

If not, you'll need to explain more fully exactly what you are seeing.

(Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.)