Emperor Sammael

Level 1 (0 points)

Q: Why is it making me update my billing info for a FREE app?

Every time I try to download a free app or do free updates it tells me i have to update my billing info...

ITS FREE. WHY WOULD I NEED TO GIVE YOU ACCESS TO MY MONEY?

iPhone 4S

Posted on Jul 25, 2014 12:31 AM

I have this question too

Q: Why is it making me update my billing info for a FREE app?

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by jason269,

jason269 Jul 27, 2014 7:46 AM in response to Emperor Sammael
Community Specialists

Jul 27, 2014 7:46 AM in response to Emperor Sammael

Hello, Emperor Sammael.

Thank you for visiting Apple Support Communities.

If iTunes or the Mac App Store is requesting you to verify your payment information, there is either an expired card being used or a unpaid balance exists. The account must be updated with current credit card information or select none as a payment method in order to make new purchases. The two articles below will help you with this issue.

iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918

Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/TS5366

Cheers,

Jason H.
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by dddd55555,

dddd55555 Sep 30, 2015 9:08 PM in response to jason269
Level 1 (0 points)

Sep 30, 2015 9:08 PM in response to jason269

This isn't true. I just had to do the same thing for a free app, and all the CC info which was already entered (as in already visible on the form) was up do date. All I had to do was re-enter my 3 digit number from the back. And that obviously hasn't changes.
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