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Q: Sending a meeting invite from Exchange 2007 account located in Central Time from Outlook 2010 Email Client located in Eastern Time cause meeting to show up 1 hour early on iPhone

Sending a meeting invite from Exchange 2007 account located in Central Time from Outlook 2010 Email Client located in Eastern Time cause meeting to show up 1 hour early on iPhone.

Posted on Jul 25, 2014 7:44 AM

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Q: Sending a meeting invite from Exchange 2007 account located in Central Time from Outlook 2010 Email Client located in Eastern Time ... more

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  • by lllaass,

    lllaass lllaass Jul 25, 2014 7:47 AM in response to bzubrick
    Level 10 (190,702 points)
    Apple Watch
    Jul 25, 2014 7:47 AM in response to bzubrick

    Do both devices have date, time and timezone correct?

    If you go to Settings>Calendar is Time Zone Support off? That may reply only to the recipient

  • by bzubrick,

    bzubrick bzubrick Jul 25, 2014 9:03 AM in response to lllaass
    Level 1 (0 points)
    Jul 25, 2014 9:03 AM in response to lllaass

    The meeting invite is being sent from a Computer through the Outlook 2010 Email Client. Both Computer and Outlook 2010 are set to Eastern Time. The OWA (Outlook Web Access) for the 2007 account is set to Eastern Time. The Outlook 2010 Email Client is connected to an Exchange 2007 account and the Exchange server for the exchange 2007 account is located in Chicago (Central Time) and is set to Central Time. When the meeting invite is sent from the Outlook 2010 Client the recipient receives the invite on his/her iPhone(set and located in the Eastern Time Zone) and a mime-attachment.ics file is attached to the meeting invite email. There is no info displayed in the subject line or message body. If the iPhone user opens the attachment it displays the meeting date and time and any other info that was sent from Outlook. The Outlook 2010 user sets the meeting for 10:00am to 11:00am. when the meeting invite mime-attachment.ics file is opened on the iPhone the meeting is displayed as 9:00am to 10:00am. if the iPhone user adds the ics file to his/her calendar it adds a meeting event that is scheduled 1 hour earlier than it is supposed to be. I had the iPhone user to set Time Zone support on and off and there is no change.