killcondo
Level 1 (12 points)
Desktops

Q: Saving scanned documents/photos

I have a Canon MG6450 scanner, which I truly despise, but I don't seem to be able to save the scanned stuff anywhere and open it without using Finder or Preview.

Disregarding the scanner doesn't do anything I find at all useful, where am I supposed to save the scans and what do I use to open them? If I save in pictures I can't open them using iPhoto, keynote, pages or any of the programs that arrived with the mac, despite being assured that I could. It's a real pain having to use finder because I can't remember all the dates used or filenames, obviously!

II also have a major problem with email because I haven't worked out how to use Apple's mail client - I'm really that stupid - and hotmail is just the worst for compatibility issues, slowness and just being plain ugly. And nothing from my mac will upload so there's a real problem, I'm just glad I don't depend on it too much for my business, which would be bankrupt if I did.

Anyway, any help will be gratefully received, I really don't want to regret buying an iMac but they are nowhere near as intuitively easy to use as what's claimed, in fact not easy to use at all.

iMac, OS X Mavericks (10.9.4)

Posted on Jul 26, 2014 3:19 AM

by Chris CA,Solvedanswer
Chris CA Chris CA
Level 9 (79,451 points)
iPhone
A:

 

 

If they can be opened from a stock apple program and subsequently attached to email I'd be really happy to hear how. Guess this is what I've been trying to find out all along really, just hadn't encountered anyone with this much kindness or patience before.

You don't need to open a photo or any file to email it.

Open Mail, create a new email the drag the file to the email.

Posted on Aug 15, 2014 6:43 AM

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killcondo

Q: Saving scanned documents/photos

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  • by Csound1,

    Csound1 Csound1 Aug 15, 2014 4:51 AM in response to killcondo
    Level 9 (50,282 points)
    Desktops
    Aug 15, 2014 4:51 AM in response to killcondo

    To begin with I do not believe that these basic items are missing, I believe your inexperience (and a lot of frustration) is causing you not to see what you look at right now.

     

    So we will check.

     

    Minimize or close any open apps so that you have a clean desktop, Press Shift-Command-3 (all 3 buttons at the same time) this will take a picture of your screen and file it on the desktop with the name 'Screenshot followed by todays date.

     

    Post back when you have done that and I will tell you how to post it here for me to see it.

  • by killcondo,

    killcondo killcondo Aug 15, 2014 5:02 AM in response to Csound1
    Level 1 (12 points)
    Desktops
    Aug 15, 2014 5:02 AM in response to Csound1

    You're almost certainly right, I'm very inexperienced with Apple stuff apart from the phones which are a dream. Never considered the computers would be any different but hey-ho.

     

    As for frustration, spot on! At this point I must thank you for your patience as well as assistance.

     

    Screen shot done.

  • by Csound1,

    Csound1 Csound1 Aug 15, 2014 5:07 AM in response to killcondo
    Level 9 (50,282 points)
    Desktops
    Aug 15, 2014 5:07 AM in response to killcondo

    OK, you have a file on your desktop (the screenshot)

     

    Reply to this post, in the Editor dialog box there is a toolbar, on the toolbar is a small camera, click on it and you will be able to select that file and post it here, then I can see if Spotlight is actually missing.

    Screen Shot 2014-08-15 at 13.04.37.png

  • by killcondo,

    killcondo killcondo Aug 15, 2014 5:19 AM in response to Csound1
    Level 1 (12 points)
    Desktops
    Aug 15, 2014 5:19 AM in response to Csound1

    It won't do anything. I have managed to find the screenshot but nothing happens when I click "insert" on the dialogue box, not for the last five minutes anyway. I understand that at 3.1 MB it will need trimming but that long?

     

    I will leave the room for a while and see what happens this time.

  • by Csound1,

    Csound1 Csound1 Aug 15, 2014 5:25 AM in response to killcondo
    Level 9 (50,282 points)
    Desktops
    Aug 15, 2014 5:25 AM in response to killcondo

    I will give you a solid piece of advice

     

    It is important that you read before you click, the size limit (2MB) is right underneath the insert button.

    Screen Shot 2014-08-15 at 13.19.57.png

    Doubleclick on the file (on the desktop) and tell me what it opens in please (we'll be getting back to the screenshot shortly)

     

    And please slow down and look at what you do, pressing without looking is a very bad habit and will get you into difficulty.

     

    Here is a link to Mac Basics 101, you may find it very helpful to read.

  • by killcondo,

    killcondo killcondo Aug 15, 2014 5:26 AM in response to Csound1
    Level 1 (12 points)
    Desktops
    Aug 15, 2014 5:26 AM in response to Csound1

    It opens in preview.

     

    I noticed there's a 2MB limit, also that anything larger will be scaled down. None of this is particularly reassuring when it won't even try to upload but, as you say, we'll get back to that.

     

    Thanks for the advice, I'll accept it gladly!

  • by Csound1,

    Csound1 Csound1 Aug 15, 2014 5:37 AM in response to killcondo
    Level 9 (50,282 points)
    Desktops
    Aug 15, 2014 5:37 AM in response to killcondo

    In Preview go to Tools>Adjust Size:

    Screen Shot 2014-08-15 at 13.34.24.png

     

    If not already set choose 'Percent' and reduce the size to 75% or so, not supercritical)

    Screen Shot 2014-08-15 at 13.34.40.png

    Leave the resolution as-is but change height and width to 50%, save it and it will be less than 2MB

  • by killcondo,

    killcondo killcondo Aug 15, 2014 5:38 AM in response to Csound1
    Level 1 (12 points)
    Desktops
    Aug 15, 2014 5:38 AM in response to Csound1

    Thank you. I did read that basics stuff a while back but always good to refresh, especially since I'll never get past basic.

     

    I really appreciate your help, wait to hear the next step.

     

    Thanks again

     

    Simon

  • by Csound1,

    Csound1 Csound1 Aug 15, 2014 5:39 AM in response to killcondo
    Level 9 (50,282 points)
    Desktops
    Aug 15, 2014 5:39 AM in response to killcondo

    killcondo wrote:

     

    None of this is particularly reassuring when it won't even try to upload but, as you say, we'll get back to that.

     

    It won't upload because it is above the size limit (file size not picture size)

     

    It may be a good idea to go to an Apple Store and pay for some One on One classes in the basics.

  • by Csound1,

    Csound1 Csound1 Aug 15, 2014 5:41 AM in response to killcondo
    Level 9 (50,282 points)
    Desktops
    Aug 15, 2014 5:41 AM in response to killcondo

    I posted it already, resize the screenshot (in preview) save it and post it here.

  • by killcondo,

    killcondo killcondo Aug 15, 2014 5:45 AM in response to Csound1
    Level 1 (12 points)
    Desktops
    Aug 15, 2014 5:45 AM in response to Csound1

    Down to 1.8 MB, clicking insert has no effect, sorry.

  • by Csound1,

    Csound1 Csound1 Aug 15, 2014 5:51 AM in response to killcondo
    Level 9 (50,282 points)
    Desktops
    Aug 15, 2014 5:51 AM in response to killcondo

    If all you say is correct your Mac needs to be erased and rebuilt (software) from scratch. That will be no easy task for you. But I doubt that you are correct (sorry)

     

    So lets try a small screenshot. Press Shift-Command-4, a crosshair will appear onscreen, drag it arounnd the TOP RIGHT corner of the screen, (where these two icons appear)

    Screen Shot 2014-08-15 at 13.48.26.png(can you see those 2 icons at the top right of your screen)


    Release when there is a box around them and another very small screenshot will appear. Insert that one

  • by killcondo,

    killcondo killcondo Aug 15, 2014 5:58 AM in response to Csound1
    Level 1 (12 points)
    Desktops
    Aug 15, 2014 5:58 AM in response to Csound1

    Oh, that spotlight......

     

    I

  • by Csound1,

    Csound1 Csound1 Aug 15, 2014 6:00 AM in response to killcondo
    Level 9 (50,282 points)
    Desktops
    Aug 15, 2014 6:00 AM in response to killcondo

    killcondo wrote:

     

    Oh, that spotlight......

     

    I

    Does that mean that you have found Spotlight?

     

    If yes use it to find Image Capture.

  • by killcondo,

    killcondo killcondo Aug 15, 2014 6:04 AM in response to Csound1
    Level 1 (12 points)
    Desktops
    Aug 15, 2014 6:04 AM in response to Csound1

    How do you do that highlighted cut and paste stuff? should be my next question.

     

    Yes, I can use that to open image capture, I'm still stuck with what to do after saving files, as there is still no way I can email files from preview.

     

    If they can be opened from a stock apple program and subsequently attached to email I'd be really happy to hear how. Guess this is what I've been trying to find out all along really, just hadn't encountered anyone with this much kindness or patience before.

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