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Emails not deleted from POP accounts on iPhone even after emptying trash, taking up lots of space

iPhone 5, iOS 7.1.2 (but issue has existed for multiple updates)


I have 3 separate POP accts. on my iPhone (please, no "why not use IMAP?" questions, that's a separate discussion), all 3 are set to "never" delete email from the server because on my main desktop (also using Mail) I have the same POP accounts set to download and then delete all email from the server. I typically don't keep ANY email on my iPhone, I only use it to check email when away from my main computer. This system works well for me except for the following...


The problem is that even though I manually delete AND empty the trash in all 3 POP accounts on my iPhone, if I look in settings (General > Usage), it shows that Mail is using 1.3 GB of space/memory. I've watched this grow as it has resisted all attempts at finding a way to actually delete the emails from the iPhone.


In addition, if I use the iPhone's search feature, I can find emails (even drafts that were never sent) that I deleted a long time ago. When tapping on a search "result" for one of these supposedly deleted emails, it opens Mail on the phone but only says "No Mail". The iPhone has gone through multiple sync's with iTunes and upgrades since I first noticed this.


So, how to actually get those old emails deleted from the iPhone and recover the 1.3 GB of space that I need?


BTW, I did Google this issue before posting this and came across many similar questions but no definitive answer to my exact issue, as most of the similar questions involved people not understanding the difference between POP and IMAP accounts, or just not having a setting correct on their iPhone, etc...


Thanks, I appreciate any help.

Mac Pro, Mac OS X (10.7.5)

Posted on Jul 26, 2014 9:25 AM

Reply
2 replies

Sep 22, 2014 11:16 AM in response to Brian White3

Hello,


For the longest time, I also had the same issues with the ever growing email usage (size) with using POP email accounts. Even though deleting the accounts and then adding them back, the mail usage size slowly increased as time went on.


Ever since I updated to iOS 8, the issue I can say confidently is fixed!


What you have to do is to delete ALL your email accounts. As a safe measure, restart your iPhone or iPad by holding down the sleep/wake button and slide to to turn off. Then power it back on again. Add your email accounts back one by one.


Before the iOS 8 update, my email grew to over 200MB in size even-though I deleted all my emails within my iPhone 5s.


Hopefully this will solve the issue like it did for me.


Good-luck


FTech2nd

Emails not deleted from POP accounts on iPhone even after emptying trash, taking up lots of space

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