Invalid character in folder path?

that error message corresponds to the 1324 error message folks could sometimes get with previous versions of iTunes. so perhaps try:

Error -1324: The Folder Path Contains an Invalid Character

This doesn't help me either. I first uninstalled iTunes 6 and Quicktime and iPod software, as has been recommended. I also made sure everything was clean using the Windows cleanup tool. Every time I attempt to install Quicktime 7.1.3 I get the error "The folder path 'Program Files' contains an invalid character." I've even tried deleting \Driver from C:\Program Files\Common Files\InstallShield\ and reinstalling from the latest version of the Installshield driver...no change in the error message.

If you check %USERPROFILE%\Local Settings\Temp\, the file QTInstallCode.log contains:

############################
QuickTimePreInstallProc Enter
Moving QTPrefs file (if necesary) to new location...
Getting QT preinstall info...
Getting QT process count...
Current QT processes = 0
Will check for QT version: 7.1.3.100
WARNING: did not find "C:\WINNT\system32\QuickTime.qts"
GetQTInstallInfo: No QuickTime installed
Final result: 2 (error=0)
QuickTimePreInstallProc Exit (error=0)



If I check QuickTimeInstaller-7.1.3*.log in the same folder, it shows:

=== Logging started: 9/18/2006 12:38:38 ===
Information on cabinet file 'h:\BT\QuickTimeInstaller-7.1.3.exe'
Total length of cabinet file : 19558810
Number of folders in cabinet : 1
Number of files in cabinet : 3
Cabinet set ID : 0
Cabinet number in set : 0
RESERVE area in cabinet? : no
Chained to prev cabinet? : no
Chained to next cabinet? : no

fdintCABINET_INFO
next cabinet =
next disk =
cabinet path = h:\BT\
cabinet set ID = 0
cabinet # in set = 0 (zero based)

fdintCOPY_FILE
file name in cabinet = QuickTime.msi
uncompressed file size = 24508416

fdintCLOSE FILEINFO
file name in cabinet = QuickTime.msi

fdintCOPY_FILE
file name in cabinet = AppleSoftwareUpdate.msi
uncompressed file size = 2072576

fdintCLOSE FILEINFO
file name in cabinet = AppleSoftwareUpdate.msi

fdintCOPY_FILE
file name in cabinet = QuickTimeInstallerAdmin.exe
uncompressed file size = 81920

fdintCLOSE FILEINFO
file name in cabinet = QuickTimeInstallerAdmin.exe

Executing: "C:\WINNT\system32\msiexec.exe" /i "D:\DOCUME~1\SBROAD~1.BRO\LOCALS~1\Temp\IXP690.TMP\QuickTime.msi"

Dell Dimension XPSR, PIII 1GHz 512MB RAM Windows XP Pro

I just tried the 7.0.1.8 installer...it does not resolve this issue with the QuickTime 7.1.3 installer, and the installer fails in the same way at the same point with identical error messages and logs.

Take a look at this page from microsoft, it has one of three Methods to solve your problem (note they are talking bout installing a different product, but the error messages are the same):

http://support.microsoft.com/kb/894510

I only had to change the first two registry settings mentioned and not the last .default...one.

Worked like a charm.

that's a nice idea, CoFactor. many thanks for altering us to that one. (i've seen a few of these in recent times mentioning the "MyPictures" folder.)

How did you finally resolve this issue?

Never mind, I read another posting that recommended uninstalling JDK 1.1.1 and that worked for me.
Thanks