HT201400: If you can’t connect to the iTunes Store
Learn about If you can’t connect to the iTunes Store
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All replies
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Helpful answers
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Jul 26, 2014 12:06 PM in response to martuniemanby roaminggnome,Please explain.
What happens when you try?
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Jul 26, 2014 12:12 PM in response to roaminggnomeby martunieman,I plug my iPhone into the computer and iTunes doesn't open so I can sync it
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Jul 26, 2014 1:06 PM in response to martuniemanby lllaass,iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try (but do not sync) on another computer to help verify if computer problem