braid51

Q: How to remove blinkx popup adware/malware from Firefox?

This morning I noticed that my Firefox browser was constantly being interrupted by in-window popups for a site called cdn.blinkx.com/uvp-0.2.1/applications/blank.php. It opens these pages about every 20 seconds, but since updating Firefox it appears to have slowed down. Still, I would like to find the adware responsible and remove it for security reasons. The site itself doesn't appear to do anything - just a blank black page - but it is very annoying and can make the browser almost unusable. I have strong reason to believe this is adware or malware. I have not really done any unusual downloads recently, and my antivirus software ClamXav did not spot it. If anyone could help solve this problem I would be very grateful.

MacBook Pro, Mac OS X (10.7.5)

Posted on Jul 27, 2014 2:09 PM

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Q: How to remove blinkx popup adware/malware from Firefox?

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  • Helpful answers

  • by Kappy,

    Kappy Kappy Jul 27, 2014 2:14 PM in response to braid51
    Level 10 (271,860 points)
    Desktops
    Jul 27, 2014 2:14 PM in response to braid51

    Helpful Links Regarding Malware Protection

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

    See these Apple articles:

     

      Mac OS X Snow Leopard and malware detection

      OS X Lion- Protect your Mac from malware

      OS X Mountain Lion- Protect your Mac from malware

      About file quarantine in OS X

     

    If you require anti-virus protection Thomas Reed recommends using ClamXav. (Thank you to Thomas Reed for this recommendation.)

     

    From user Joe Bailey comes this equally useful advice:

     

    The facts are:

     

    1. There is no anti-malware software that can detect 100% of the malware out there.

    2. There is no anti-malware that can detect anything targeting the Mac because there

         is no Mac malware in the wild, and therefore, no "signatures" to detect.

    3. The very best way to prevent the most attacks is for you as the user to be aware that

         the most successful malware attacks rely on very sophisticated social engineering

         techniques preying on human avarice, ****, and fear.

    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on

        your computer is intended to entice you to install their malware thinking it is a

        protection against malware.

    5. Some of the anti-malware products on the market are worse than the malware

        from which they purport to protect you.

    6. Be cautious where you go on the internet.

    7. Only download anything from sites you know are safe.

    8. Avoid links you receive in email, always be suspicious even if you get something

        you think is from a friend, but you were not expecting.

    9. If there is any question in your mind, then assume it is malware.

  • by braid51,

    braid51 braid51 Jul 27, 2014 2:23 PM in response to Kappy
    Level 1 (0 points)
    Jul 27, 2014 2:23 PM in response to Kappy

    I am already using ClamXav. I have run Tom Reed's adware remover, but it did not find anything. The popups are becoming more frequent again. I have switched to Safari for now, which appears to be unaffected.

  • by braid51,

    braid51 braid51 Jul 27, 2014 2:59 PM in response to braid51
    Level 1 (0 points)
    Jul 27, 2014 2:59 PM in response to braid51

    Time for an update:

     

    I switched to Safari and the blinkx ads started popping up there too. I quit both both browsers, but then Firefox tried to open itself again to direct me to the blinkx site. Scared, I deleted Firefox from my computer, installed a security software update from Apple, and restarted. I downloaded Firefox again and so far I have not been having any problems. However, my trash bin is behaving strangely now - I will have to open up a new thread for that...

     

    EDIT: Never mind, the trash issue has been resolved.

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Jul 27, 2014 3:56 PM in response to braid51
    Level 10 (208,044 points)
    Applications
    Jul 27, 2014 3:56 PM in response to braid51

    You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.

    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.

    Back up all data.

    Triple-click anywhere in the line below on this page to select it:

    /Library/LaunchAgents/com.vsearch.agent.plist

    Right-click or control-click the line and select

              Services Reveal in Finder (or just Reveal)

    from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.

    Repeat with each of these lines:

    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist

    Restart the computer and empty the Trash. Then delete the following items in the same way:

    /Library/Application Support/VSearch
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin

    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.

    From the Safari menu bar, select

              Safari Preferences... Extensions

    Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.

    This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.

    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • by braid51,

    braid51 braid51 Jul 27, 2014 4:40 PM in response to Linc Davis
    Level 1 (0 points)
    Jul 27, 2014 4:40 PM in response to Linc Davis

    I found that I had DownLite a while ago and went through the same instructions to remove the files, so none of them were there.

     

    On a positive note, the problem appears to have been resolved. I have not had any popups since installing the security update and I think it is all gone.

  • by thomas_r.,Helpful

    thomas_r. thomas_r. Jul 27, 2014 7:05 PM in response to braid51
    Level 7 (30,944 points)
    Mac OS X
    Jul 27, 2014 7:05 PM in response to braid51

    I suspect that you probably hadn't restarted your computer after removing those Downlite files. If you restarted for a security update, and the problems went away, that's probably what happened. Especially if you were having trouble emptying the trash before restarting, and were able to empty it after.

  • by braid51,

    braid51 braid51 Jul 28, 2014 9:21 AM in response to thomas_r.
    Level 1 (0 points)
    Jul 28, 2014 9:21 AM in response to thomas_r.

    OK, that makes sense. What is it about the DownLite files that ties them to the trash bin? (Just curious )

  • by thomas_r.,

    thomas_r. thomas_r. Jul 28, 2014 9:58 AM in response to braid51
    Level 7 (30,944 points)
    Mac OS X
    Jul 28, 2014 9:58 AM in response to braid51

    Nothing "ties" them to the trash - you must have done something previously to move them to the trash, but did not restart. Your computer still had that software loaded and running, and needed to restart to unload it.

  • by braid51,

    braid51 braid51 Aug 7, 2014 4:18 PM in response to braid51
    Level 1 (0 points)
    Aug 7, 2014 4:18 PM in response to braid51

    It's back, after several weeks of inactivity. I am very scared and not sure what to do!