unable to determine current location at this time Mavericks

Hello,


I can't get location service running in Mavericks.

I know it worked before. But somehow it stopped working. It doesn't work with map neither.


Thanks in advance.





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MacBook Pro with Retina display, OS X Mavericks (10.9.4), 15" 8GB

Posted on Jul 28, 2014 2:22 AM

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10 replies

Mar 25, 2015 12:33 AM in response to wthackrey

Perhaps unlike the earlier posts, you may have had the location services set to On

and they were helpful in determining your correct time and city location. If those are

not supported in an OS X, or not turned on, that aspect would be a manual operation

to try & get the system to show a correct time zone, city, and any other adjustment in

the local time, such as daylight vs standard time... & iPhone may have better apps.

(Also there are various differences in Mavericks 10.9.5 & Yosemite 10.10.2)


Good to hear you were able to get the magic mojo to subdue or transcend any gremlins

without involving \ / ( ) ( ) | ) ( ) ( ) rituals with exotic vegetables, small animals, etc...😝

Jul 28, 2014 2:59 AM in response to elma15

Perhaps the 'network time server' for the region, that Apple uses, is down at this time(?)

Not sure how one would go about reporting an issue, to somewhere it would matter...


Try unchecking the box next to the automatic time zone location item & set it manually.


{Edit to add: I noticed you asked of this in an older thread, that had suggested this:

OS X Mavericks: Manage which apps can use Location Services

http://support.apple.com/kb/PH14318

And I looked into that link, but it does not explain your issue.}


The same item has occurred several times, as indicated by a few similar named topics

that come up on a search via google of those same words; here's the link to that:

https://www.google.com/?gws_rd=ssl#q=mac+os+x+unable+to+determine+current+locati on+at+this+time


You may have to set the TimeZone manually and turn off the automatic location.

This has been an issue in some places (regional, etc) since OS X 10.6.8. but

I have no way of knowing if the cause may be the same or another behind it.


However such an outage (if it could be proven as such) would be difficult to work

around; short of testing the computer in a different Time Zone to see if that network

server was working. Then you could tell if the issue is in the Time Zone you wanted

to be using, and not in the computer itself. A matter of troubleshooting.


{Since these ASC discussion are generally and simply product users who volunteer &

try to answer some varying levels of questions, an inquiry here does not constitute a

contact with Apple, Inc, directly. So please keep that in mind should nobody know

where to look (if possible) to discover an exact match to your issue.}


So, see if the clock and time zone work if you do not have the Automatic location set

and choose the location manually instead. I don't believe a reset of the System

Management Controller (SMC) or the NVRAM/PRAM may be of help; though these

do have some bearing on settings in the computer, for different purposes.


•Intel-based Macs: Resetting the System Management Controller (SMC)


•About NVRAM and PRAM


Hopefully you won't have to reset anything but the Date/Time panel in the Mac.

Good luck & happy computing! 🙂


edited 2x

Jul 28, 2014 11:24 AM in response to elma15

Location Services (including Maps and "Find My Mac") relies on a database of known Wi-Fi access points. You don't necessarily have to be connected to a wireless network, but Wi-Fi does have to be turned on and you have to be within range of one of those access points. Otherwise the machine won't be located at all, or the location will be wrong. Sometimes the location will be wrong because the database contains inaccurate data. According to reports, if you connect to a network with an iPhone, its location will be reported to Apple and added to the database after a delay. I can't confirm.

Jul 29, 2014 3:10 AM in response to Linc Davis

Hello Linc,


Thanks for your answer.

But I had the location with this computer in my current location before. So I don't think it is related to Apple database.

Besides since 6 months, there is an iPhone connected to wifi here.

If I go to maps.google.com or a site who asks location, it won't work neither. I was thinking that browser gets the location with the triangulation method.

Anyway, I am really disappointed with this problem, because I need to use location service for a project and I had to go back to my windows computer.

Today I will go connect to another wifi, I hope you were right and it will work.

Jul 28, 2014 4:18 AM in response to K Shaffer

Thanks for your answer,


I changed Time Zone and Region settings, but no luck.

The strange thing is my gf's mac has the same problem. But a windows laptop has not. So not related with my adsl line.

But maybe with a recent update, this bug come up.

I hope it will be resolved with a new update because I don't see any other option to fix it.


cheers

Mar 24, 2015 3:36 PM in response to Marc Bejarano

I do realize this thread is a bit stale, but I had the same problem today. I've been out of town for two weeks. When I returned home, my MacBook Pro running 10.10.2 and signed on to my home's personal WiFi AP, was "unable to determine location..." I went through the normal song and dance of cycling off and on the "Set time zone automatically..." check box with no success. On reading the mention of iPhones updating Apple's WiFi AP database, I checked my phone. WiFi was turned off from my flight. I enabled both WiFi and cellular data. Within less than a minute, my MacBook Pro was able to determine my location.


Obviously this is a single data point and is anecdotal. I did not do extensive testing. It may have been a simple coincidence or sunspots or space aliens. Or possibly the Illuminati. In any case, it worked for me. BTW, I also spun around on my left foot three times and three salt over my right shoulder. But I think it was the iPhone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

unable to determine current location at this time Mavericks

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