Q: ipad wont restore keep getting error code 1

i have tried to update my software o my iPad and my screen says to connect to iTunes, in iTunes it will not restore. i keep getting could not restore unknown error occurred(1)

the software is up to date on my mac

iPad, iOS 7.1.2

Posted on Jul 28, 2014 1:24 PM

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by Texas Mac Man,

Texas Mac Man Jul 28, 2014 2:33 PM in response to rannegale
Level 8 (46,611 points)

Jul 28, 2014 2:33 PM in response to rannegale

Error 1 sometimes indicates a hardware problem. See link below.

iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694

If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808

iPad Stuck in Recovery Mode after Update
http://www.transfer-iphone-recovery.com/ipad-stuck-in-recovery-mode-after-update .html

iOS: Apple logo with progress bar after updating or restoring from backup
http://support.apple.com/kb/TS3681

 Cheers, Tom
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