Q: I have an iPad mini, tried to update the software and now it is stuck on a screen with itunes and usb wire. I have never connected ... I have an iPad mini, tried to update the software and now it is stuck on a screen with itunes and usb wire. I have never connected it to itunes before! more
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Helpful answers
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Jul 28, 2014 3:15 PM in response to JaneAnnS97by razmee209,If you can't update or restore your iOS device
Well now you'll have to connect to iTunes to restore your ipad in order to get out of recovery mode.
Hopefully you have an icloud backup to restore your data back.
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Jul 28, 2014 3:20 PM in response to JaneAnnS97by Diavonex,If you restore with a computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to force iPad into Recovery Mode.
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Jul 28, 2014 3:21 PM in response to JaneAnnS97by Diavonex,RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.
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Jul 28, 2014 6:58 PM in response to JaneAnnS97by Texas Mac Man,If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
iPad Stuck in Recovery Mode after Update
http://www.transfer-iphone-recovery.com/ipad-stuck-in-recovery-mode-after-update .html
Cheers, Tom