Dan1807

Q: It says I have over 5000 pictures on my iphone when I connect it to my mac taking up 11GB of space, but I only have just over 2000 in my camera roll? All my storage is now full up. Has anyone got any suggestions please?

It is saying I have more picture on my phone but I cannot locate them to delete them. Also it says I have 4.5GB of apps when all of them totalled up doesn't add up to this amount. So all in all I now have no storage left on my phone and cannot even back it up anymore as it is over capacity

iPhone 5, iOS 7.1

Posted on Jul 28, 2014 4:00 PM

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Q: It says I have over 5000 pictures on my iphone when I connect it to my mac taking up 11GB of space, but I only have just over 2000 ... more

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  • by j@ne,

    j@ne j@ne Mar 31, 2015 5:33 AM in response to txforever
    Level 1 (0 points)
    Mar 31, 2015 5:33 AM in response to txforever

    OMG, thank you to everyone on here who posted solutions. I had 8 GB tied up in phantom unexplainable 'other' and 'photo'  storage and have managed to free it all by restoring iPhone (cleared 7GB) and then setting the date back to delete those phantom photos (last GB). iPhone 5s BTW.

  • by acrylamidetic,

    acrylamidetic acrylamidetic Mar 31, 2015 6:10 PM in response to txforever
    Level 1 (0 points)
    Mar 31, 2015 6:10 PM in response to txforever

    Totally solved my problem as well. Thank you txforever! Now I just hope this doesn't happen again.

  • by gearlandscape,

    gearlandscape gearlandscape Mar 31, 2015 10:17 PM in response to txforever
    Level 1 (0 points)
    Mar 31, 2015 10:17 PM in response to txforever

    Yep, my wife and I both had 12Gb and 14Gb of invisible photos on each of our iPhone 5s, txforever's solution of changing the date (Settings > General > Date & Time > turning off the 'Set Automatically' and manually rolling back to a year ago) - all the photos appeared in the Recently Deleted album, One click Delete all and BAM, free space!   Thanks txforever for outsmarting Apple!!

  • by Scott Dan,

    Scott Dan Scott Dan Apr 3, 2015 7:57 AM in response to Dan1807
    Level 1 (5 points)
    Apr 3, 2015 7:57 AM in response to Dan1807

    Same problem here. I have deleted from the 'recently deleted' folder as well, restarted my phone, and same issue persists. iTunes says it has 8.62 gigs of photos (1146 photos), but my camera roll only has 167 photos with 1 short video and photo stream has 92 pics. On the phone under settings, it also reads 8.4 GB in the photo library and 74.8MB in the My Photo Stream. The Shared stream has 29.2 MB. So the computer and the phone match up, but I don't have that many photos in the library? Very confused???

  • by gearlandscape,

    gearlandscape gearlandscape Apr 3, 2015 8:15 AM in response to Scott Dan
    Level 1 (0 points)
    Apr 3, 2015 8:15 AM in response to Scott Dan

    Scott, did you manually change the date on your iPhone to a year or two ago, or more, and then check your recently deleted folder?  The phantom photos should show up and you can then delete them all.  This was txforever's solution, seems to be the most painless fix...

  • by jaydabbler,

    jaydabbler jaydabbler Apr 5, 2015 2:52 PM in response to gearlandscape
    Level 1 (0 points)
    Apr 5, 2015 2:52 PM in response to gearlandscape

    i had this same issue, nearly 2 GB's of pictures that didn't exist (every photo i had taken so far on this phone). changed the date, restarted the phone and voila - there was a recently deleted folder of pictures to delete (again).

  • by eleanorroseholmesut13,

    eleanorroseholmesut13 eleanorroseholmesut13 Apr 10, 2015 7:31 PM in response to txforever
    Level 1 (4 points)
    Apr 10, 2015 7:31 PM in response to txforever

    GOD BLESS YOUR WONDERFUL SOUL THIS WORKED.

  • by brandonisverycool,

    brandonisverycool brandonisverycool Apr 11, 2015 9:29 AM in response to txforever
    Level 1 (0 points)
    Apr 11, 2015 9:29 AM in response to txforever

    this worked

  • by SeanWOW,

    SeanWOW SeanWOW Apr 14, 2015 10:45 PM in response to Dan1807
    Level 1 (0 points)
    Apr 14, 2015 10:45 PM in response to Dan1807

    FIXED IT! I don't care if someone already posted the solution, I feel too accomplished not to share. The ghost data was coming from photos on my messages. So I went through each message and deleted all (500+) ghost images/videos/other attachments, synced my phone, and SHAZAM freed up 5GB of space. Hope this helps!

  • by Tom Pollard2,

    Tom Pollard2 Tom Pollard2 Apr 21, 2015 11:33 AM in response to txforever
    Level 1 (5 points)
    Mac OS X
    Apr 21, 2015 11:33 AM in response to txforever

    I must agree with Vix44 - you are a genius.  I just used this trick to reclaim 3.6Gb of space on my iPhone.

  • by Asnnair,

    Asnnair Asnnair Apr 24, 2015 6:35 AM in response to BURNINGJUNK
    Level 1 (0 points)
    Apr 24, 2015 6:35 AM in response to BURNINGJUNK

    Like I read on some answers just changed time zone automatic off and then time made back to year 2014 and checked photos and there were 2873 photos on recently deleted folder which was before shown zero !!! Now all is well ... Thanks to all and make sure auto time On !!!

  • by SkinCareWhiz,

    SkinCareWhiz SkinCareWhiz May 4, 2015 12:08 AM in response to SeanWOW
    Level 1 (0 points)
    May 4, 2015 12:08 AM in response to SeanWOW

    YES! Messages are the source!! I deleted a couple threads of texts from friends that I know I send a lot of pics to and my photos went from 1250 to less than 800 and I gained a few gb's of data!! I knew it!!

  • by Reeshes18,

    Reeshes18 Reeshes18 May 4, 2015 6:19 AM in response to txforever
    Level 1 (0 points)
    May 4, 2015 6:19 AM in response to txforever

    I have an iPhone 4 and do not have a recently deleted folder.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch May 4, 2015 6:22 AM in response to Reeshes18
    Level 8 (38,236 points)
    Mac OS X
    May 4, 2015 6:22 AM in response to Reeshes18

    I'm not sure what to do in your case. Try setting the date back, as described above, and see if the photos reappear in your camera roll. If they don't you will have to copy the remaining photos to your computer, then restore the phone and set it up as New.

  • by Asnnair,

    Asnnair Asnnair May 4, 2015 6:26 AM in response to SkinCareWhiz
    Level 1 (0 points)
    May 4, 2015 6:26 AM in response to SkinCareWhiz

    Hi, pls go to your settings and find date and time. Then pls turn off autoupdate of time and then change your phone time and date back before the date you start using this same iPhone. Then go back to photos and there you can find recently deleted folder with lots of deleted photos. Then delete all from that folder and go back to your time and turn autoupdate On. Hope it works for Y  

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