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All replies
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Helpful answers
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Jul 28, 2014 8:22 PM in response to hoangcxby pogster,You shouldn't be posting your serial and emei numbers as it's nothing we can use.
If I'm understanding you correctly it appears what you've encountered is Activation Lock which should have been removed by the previous owner. You'll have to contact them to remove it.
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Jul 28, 2014 8:27 PM in response to pogsterby hoangcx,I can not contact the previous owner of the phone.
Now I have to do?
Hope pogster help.
Thanks
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Jul 28, 2014 8:30 PM in response to hoangcxby pogster,Sorry to say but if you can't contact the previous owner you have a paper weight. Only the owner who locked it can unlock it.
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Jul 29, 2014 11:00 AM in response to pogsterby hoangcx,Now, the previous owner does not remember the email address used to register Apple ID, so hope you can provide the email that the previous owner had used to sign up for iCloud id to the previous owner that the forgot password iCloud.
Thank you